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Customer Service Medical Billing

Fort Lauderdale, Florida, 33313, United States
March 26, 2011

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Lorraine Grannel

**** ** **** ***

Lauderhill, FL 33313



Florida Career College Pembroke Pines, FL 2009 - 2010

Medical Coding & Billing Specialist - Diploma Program

State Certification 9-30-10 NCCT Inc – National Insurance Coding Specialist


Auditing / Accounting and Finance

CMS 1500/UB-04

CPT Coding

Diagnostic Coding



ICD-9-CM Coding

Insurance & Claim Processing

Medical Billing & Collections

Medical Front Office Procedures

Patient Information Management

Patient Registration

Procedural Coding

Typing (Accurate 35 WPM)


Proficient in all Windows versions

MS Office Excel Spreadsheets

QuickBooks /Accounting


Isle of Capri Casino & Racing Pompano Beach, FL 2007 - 2009

Revenue Auditor

Responsible for the daily audit of gaming and non-gaming paperwork, daily reconciliation of up to $3M in revenues. Examined and evaluated financial and information systems

Responsible for daily paperwork from various locations, read machine meters, scanning of coupons, investigate discrepancies and research and problem solve variances

Conferred with company officials regarding financial and regulatory matters

Training and mentoring of new hires. Prepared detailed reports regarding audit findings.

Created new excel spread sheets in preparation of state audits, excellent with formula’s

Debt Serve Inc. Pompano Beach, FL 2005 - 2007

Accounting Clerk

Collected and analyzed data to detect deficient controls, duplicated effort, fraud or non- compliance with laws, regulations and mgt policies.

Handling an average of $300K daily. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances

Responsible for receiving mail and disbursing payments to creditors

Weekly check run, bank deposits and withdrawal, accounts payable/ receivables

Responsible for daily office operations, credit counseling, customer service, and collections

A New Horizon Fort Lauderdale, FL 2004 - 2005

Data Processor

Serviced an average of 150-300 daily inbound calls

Processed all payments to creditors insuring proper and efficient posted values

Counseled clients on debt management, data entry, billing inquires, online payments, accounts receivables, and creditor relations


President’s List Recipient for maintaining a 4.0 GPA in numerous modules

Directors List Recipient for maintaining a 3.6 GPA overall

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