Lisa Marie Holguin
Entry-Level Administrative Healthcare Assistant
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
San Joaquin Valley College – Hesperia, Ca.
• HIPAA Certified
• Scanning documents
• Communication Skills for Executive Assistants
• Professional Office Procedures
• Microsoft Office Specialist (MOS), 2007
• Keyboarding and Document Formatting•
Office Skills: Office Management
Computer Skills: MS Word
MS PowerPoint MS Outlook
Sears November-2007 to Febuary-2010
Riverside, Ca. 92345 Customer Service
I was there to provide customer service before, during and after a purchase. I took the time
to identify the customer needs by asking questions and concentrating on what the customer
was really saying. Effective listening and giving the customer my undivided attention is what I
enjoyed. All done with the most professional attitude.
Automated Gate Services, Inc. January-2003 to November-2007
Riverside, Ca. 92305 Collections
On top of communicating with overdue customer payments. Made payment agreements, mailed
out past due notices following up with phone calls when necessary. Monthly reports and meetings,
and daily deposits. Along with setting up service calls. Dealing with multi-phone lines all in a
professional office setting.