administrative assistant/secretary/customer service

Location:

Salary:

Posted:

February 21, 2010

Abbigail Foutch

PO Box 571, Upper Lake, CA 95485

Tel: 916-***-**** *********@*****.***

OBJECTIVES

My main objective is to obtain employment which is mutually satisfying to both the employer and

myself. My place of employment should be conducive to the enrichment of my life skills as well as

my professional skills.

EXPERIENCE

Front Desk Agent and Assistant to the GM, Fairfield Inn by Marriott, Roseville, CA 9/2008-12/2009

In this position I was responsible for booking hotel reservations, answering phones and providing

customer service. In addition, I have experience with sales, filing, accounts payable as well as ac-

counts receivable. I performed auditing duties, invoicing and payroll.

Student Assistant, Office of Legislation and Policies, Sacramento, CA 4/2008-8/2008

In this position I performed mail distribution, filing, email correspondence, general office work and

messaging for lobbyists at the State Capitol.

Student Assistant for Education and Outreach, Depart. of Corp., Sacramento, CA 10/2007-9/2008

My duties included order monitoring, mail distribution, purchase orders, research and switchboard

operation. I also performed duties as a public speaker at outreach events. I was taught the budget

process Excel charting as part of the office duties I performed. My attention to detail allowed me to

institute a filing system for this department.

EDUCATION

Sierra College, Sacramento, CA 2007-2009

Majoring in Marketing with a minor in Public Relations

Will be completing my AA in Fall of 2010

SKILLS

I am computer literate in both PC and Mac applications. I am articulate both verbally and in writing.

My organizational skills allow for efficient time management. I have an innate ability to problem

solve by traditional methods or by thinking “outside the box”. I work well in stressful situations and

am often able to diffuse conflicts amicably. I pride myself on my customer service skills and the abil-

ity to resolve issues in a timely and acceptable manner.

I have a very strong work ethic therefore I am punctual, reliable, honest and hardworking.

I possess strong mathematical skills and am a very quick study