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Management Manager

Location:
Vancouver, Canada
Posted:
October 18, 2010

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Resume:

Aaron Ho

Apt# ****, **** East Kent Ave North

Vancouver, BC V5S 4P7

Cell: 604-***-****

Email: ldzzmq@r.postjobfree.com

Summary of experience:

• Overall 14+ years of experience which includes:

o Over 10 years of experience in JD Edwards

o Over 14 years of experience in designing, developing, implementing, and maintain systems

o Project management professional with extensive experience in the execution of IT projects – led 20+ full life cycle implementations covering small / midsized / large projects

o Broad experience in leading and managing teams at international level having worked in Canada, Singapore, UAE, UK and USA

• Strong management experience with Help Desk, Infrastructure and Support, Network, Enterprise Data Management and ERP implementations

• Proficient in conducting up-front assessments and tailoring strategies to meet business needs and goals

• Skilled in leading testing activities, designing test strategies and developing test scripts

• Strong, dynamic and highly motivated, results-oriented team player skilled in utilizing technology to streamline processes and improve operating efficiencies

• Strategic thinker who encompasses strong leadership and successful team-building capabilities combined with excellent technical, communication and presentation skills

• Resourceful problem solver with proven ability to bring quick resolution to challenging situations and build lasting relationships with vendors and customers

PROFESSIONAL EXPERIENCE:

National Oilwell Varco • Edmonton, AB & Houston, TX Nov. 2007 – Oct. 2010

Director, Sustainment (Information Systems)

Directed and managed Help Desk team and Enterprise Data Management team for a fortune 500 company. Oversaw and managed the successful implementation and functional support of all enterprise applications throughout the company’s Downhole and Pumping Solutions division. Worked with the VP and other key stakeholders to forecast and plan Information Systems strategy and needs of the company. Translated strategic and tactical business plans into IS strategic and operational plans. Provided senior level leadership on IS initiatives and projects. Utilized business application technologies and processes to provide solutions to improve, enhance or modify system’s functionality to ensure it meets the Company’s high business requirement standards, customer demands, and compiles with the company’s existing and future contractual obligations.

• Directed the implementation team to support the following: developing, implementing and maintaining business processes for all functional areas of the organization

• Program and Project managed 5 concurrent projects aimed at migrating 3 business segments and over 1000 users onto one standard set of enterprise applications and systems throughout the world

• Managed and implemented over 15 JD Edwards full cycle implementations in Canada, Singapore, UAE, UK and USA

• Planned and directed enterprise system upgrade and JD Edwards hardware migration (hardware, database, operating system, Citrix farm and ESU application and optimization)

• Planned, reversed engineered, tested and deployed company’s custom asset tracking software to over 600 users in Singapore, Dubai, Germany, Aberdeen, Canada and USA

• Provided guidance on process flows and liaison with all application users, managers and business leaders regarding business requirements and needs

• Manage vendor and contractor relationships

• Maximized the performance and value of the company’s technological resources

• Provided leadership and mentoring to direct reports and other IS team members

• Establishment and management of Help Desk Department (Canada, USA and India) and Enterprise Data Management (USA)

L. Powell Company • Culver City, CA Feb. 2002 – Oct. 2007

IT Director (Jun. 2006 – Oct. 2007)

IT Manager (Feb. 2002 – Jun. 2006)

Directed and managed the day-to-day operations of systems and the execution of IT strategy for a $140+ million furniture distribution company. Responsible for the following: develop technical specifications, design policies, procedures, and workflows; develop testing processes that incorporate all aspects of test planning, execution and automation throughout each phase of project life cycle; lead various compliance and audit activities for the organization; managed upgrade of JDE OneWorld XE to EnterpriseOne 8.10; interfaced with KMPG LLP during company’s acquisition by Sun Capital; and manage a staff of 4 internal employees and up to 10 external consultants.

• Work with the CFO and COO to formulate and implement the company’s long range information technology strategy

• Managed network & infrastructure, EDI software and ERP (JD Edwards) systems

• Designed, planned and implemented B2B e-commerce website: www.PowellPro.net

• Led implementation of wireless barcode scanner handheld POS system.

• Created, planned and upgraded to Microsoft Exchange 2003

• Planned and implemented JD Edwards hardware and Microsoft SQL database upgrade

• Managed JDE integration with Third Party Logistics (3PL) system.

• Planned and developed Web-based parts ordering system, Warehouse inventory optimization project, Consumer catalog website, Multi-channel quote, price generation and tracking system (web-based) project.

Deloitte & Touché LLP • Los Angeles, CA Sep. 2000 – Feb. 2002

Senior Consultant

Oversaw the implementation of JD Edwards for clients in the furniture and dot com industries.

• Managed JD Edwards OneWorld data conversion of Address Book, Customer Master, Supplier Master, Accounts Receivable, Accounts Payable, Item Master, Item Branch Plant and Item Base Price.

• Assisted clients on technical implementation of JD Edwards OneWorld – Object Management, Package Management, Object Management Workbench configuration, Deployment and Enterprise server setup, maintenance and optimization.

• Oversaw change management, object management, and the CNC aspects of JD Edwards.

• Managed client systems testing, scripts, training, and other knowledge transfer activities.

• Supervised client’s I.T. staff.

Plutus Enterprises • Glendale, CA Mar. 2000 – Aug. 2000

Technical Consultant

Served as Technical Lead for two dot com clients: CarParts.com and MediBuy.com.

• Implemented / migrated to JDE GL, AR, AP, Inventory, distribution, warehousing and improved operating efficiencies by streamlining processes and enhancing reporting capabilities.

• Recruited back to Deloitte and Touché LLP.

Deloitte & Touché LLP • Edmonton, Canada May 1998 – Mar. 2000

Senior Consultant (Dec. 2000 – Mar. 2000)

Consultant (May 1998 – Dec. 2000)

Worked on various clients projects encompassing system implementation, customization, optimization and post implementation support. Specific responsibilities included:

• Participated on valuation assessments of IT assets for merger and acquisitions, documentation of LANs and WANs topology and preparation of assessment reports.

• Involved in system strategic planning, system selection, and software selection.

• Gained experience in business process redesign (Finance, Procurement, Inventory, Maintenance)

• Participated in various LAN / systems management and support projects.

TECHNICAL SKILLS:

Software: JD Edwards EnterpriseOne / OneWorld, .NET Platform, Brandwise Showroom software, EDI Peregrine / Harbinger, Veritas Backup Exec, Symantec Anti-virus, Sonicwall Firewall, Loftware, DSI DCLink, SMC’s Rateware Czarlite, Great Plains Dynamics (LAN and C/S+), Opus Payroll, Microsoft Project, Visio, Microsoft Visual Studio, Dexterity (GPS), MS Office (Word, Excel, PowerPoint, Exchange)

Databases: MS SQL (97/2000/2005/2008), MS Access, ODBC, Btrieve

Operating Systems: Windows (95/98/NT/2000/2003/2008, Vista, 7), Citrix (Metaframe / Presentation Manager / XenApp), Novell

EDUCATION / PROFESSIONAL TRAINING:

University of Alberta - Edmonton, Bachelor of Commerce June 1996

CNA, CNE, MCP and MCSE Certifications 1998 – 1999

References and salary history will be provided upon request



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