Sales Customer Service

JENNIFER REIS SHURSKIS

Email: *.********@*****.***

Telephone: 412-***-****

Address: **-** **** ******, *******, New York.11006

PROFESSIONAL EXPERIENCE

Position: Fundraising for PLAN and ActionAid

ECM Aquisitions

Manhattan, NY – October 2011 – Present

Responsibilities and Contributions:

• Residential fundraising for implementation of programs in Africa, Asia, and Americas.

• Teaching and training others in fundraising methods.

• Leading and coaching a team of fundraisers.

• Various administrative tasks such as; entering daily donation forms into system: verifying forms have been filled out correctly:

Position: Sales

NYBP /Quill

Manhattan, NY – June 2011 – October 2011

Responsibilities and Contributions:

• B2B (business-to-business) cold call sales.

• Training other salesmen in communication, sales, and product knowledge.

• Interviewing candidates for sales position.

• Implementing sales and training workshops.

Position: English Teacher Assistant

Sequoia Foundation

Quissamã, RJ – April -December 2010

Responsibilities and Contributions:

• Helping English teachers implant the ELL (English Language Learners) learning approach in the classrooms.

• Improving both the students and teachers English skills.

• Setup and promote an afterschool English program at the Municipal school of Maria de Lourdes.

• Work as an intermediate between Sequoia Foundation and the public schools to improve dialogue between the two in order to seamlessly implant a solid educational structure in the classrooms.

Position: Administrative Assistant/Sales

Exito Technologies International

Belo Horizonte, MG – July 2009 - April 2010

Responsibilities and contributions:

• Assisted in company start up of international touch screen company.

• Created Portfolios and contacting potential clients and competitors.

• Developed generalized emails/questionnaire for sales department to maximize efficiency.

• Tracked shipment of samples, resolved complications arising from importation and international wire transfers.

• Copying, scanning, and refining contracts and documents.

EDUCATION

Bachelor of International Relations – UniBH (Centro Universitário de Belo Horizonte). August – 2009

LANGUAGES

Portuguese – Fluent

Spanish – Basic/Intermediate

ADDITIONAL INFORMATION:

• Experience with Word, Excel, PowerPoint, office, and Internet research.

• 10 years experience in Brazil has given me in-depth knowledge of how cultures and language can effect business transactions and customer service.

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