Resume for the Postal Carrier/Processor Position

Loretta L. Ricci

**** ****** *********** **.

Cortland, Ohio 44410

Telephone: 330-***-****

Email: *******@***.***

Experienced Business Professional offering a proven track record of success with sales/marketing roles and related positions involving a high degree of organization, self-motivation and customer

service.

? Goal-oriented individual, who consistently displays enthusiasm, loyalty and trust, a “ready and willing” attitude.

? Current role in banking requires advancing sales through cross selling, as well as recommending new products to existing customers, motivating others and meeting the demands of fast-paced work environments.

PROFESSIONAL EXPERIENCE

Home Savings and Loan, Warren, Ohio

Sales Associate, September 2007 to Present

• Licensed in Life and Health Insurance.

• Prospect for new business in: Personal Checking, Business Checking, Investments, Consumer Loans.

• Educate clients about financial services and products.

• Opening of new accounts, Personal Checking, Business Checking, Certificate of Deposit, Ira’s, Annuities, and Consumer Loans.

First Place Bank, Warren, Ohio

Relationship Banker May 2006 to September 2007

• Top Referring Relationship Banker for sold referrals in the second quarter of 2007, also Spin Club inductee for 2 consecutive quarters.

• Train staff and educate clients about financial services and products including checking/savings products, IRA’s, and consumer lending.

• Identify referral opportunities to banking partners including the investment, insurance, real estate divisions, private client services, mortgage originators, and business opportunities.

• Exceeded location’s 2007 quarterly core deposits.

• Exceeded quarterly: CD/IRA deposit goal, loan sales, and checking sales.

• Increased household product penetration from 2.61 products to 2.65.

Senior Business Associate, February 2006 to May 2006

• Open new accounts, checking, savings, Certificates of Deposit, including cross selling full range of banking services for present and potential customers.

• Assist in the teller line, open and closing procedures, night drop processing.

Fifth Third Bank, Cleveland, Ohio

Retail Personal Banker, November 2005 to February 2007

• Assist office supervisor, teller line, and coordinate day to day operations including open and close procedures, daily vault duties, control of cash levels.

• Open new accounts, checking, savings, Certificates of Deposit, including cross selling full range of banking services for present and potential customers.

• Reconcile cash items/credit holdover and other control accounts.

• Perform audits, prepare and receive cash shipments, completes Statement of Condition, prepare and monitor other reports when needed.

• Analyze credit and financial data for loan processing.

• Provide support to the CSR’s, answer questions, and resolve customer issues.

Fifth Third Bank, Aurora, Ohio

Customer Service Representative, retail sales, October 2004 to November 2005

• Handle opening and closing procedure, prepare and receive cash shipments.

• Promote various banking products. Gained “cross selling’ experience.

• Lead Customer Service Representative for referrals in investments. Team Leader for two Charity drives benefiting Juvenile Diabetes and the American Heart Association. Motivated co-workers to participate in the Heart Walk.

Delphi Packard electric systems, Warren, OH

Methods Engineering Technician, 1990 to 2003

• Operated the computerized Vinylite Machine system.

• Data collection and comparison studies for reports reflecting production output figures and comparisons with projected figures and plant cycles.

• Consulted regularly the plant superintendent, foremen, and engineers to help meet long-term goals for product assembly.

Highlights:

? Traveled for several years to multiple Delphi Packard electric and Toyota plants in Juarez, Mexico, to assist with installation of line conveyors.

OTHER ACTIVITIES AND EXPERIENCE:

• Sales Associate, Kaufmann’s, Eastwood Mall, Niles, OH, seasonal employment, 2000-2001.

• Outside Sales Representative, part-time, La Mar V.I.P. Travel 1993-2004.

Computer Skills: OSI System, Premier II Teller System, Easy Lender – Loan Tool, Raft and Ace Teller Systems. Knowledgeable of Microsoft Word, Excel, Outlook, Windows, web-browsers, Internet.

EDUCATION:

• Graduate of Champion High School, Warren, Ohio.

Contact this candidate