JON G. COX
**** ********** ******, ****** ******* 36526 / *******@*****.*** / 251-***-****
SENIOR SALES AND OPERATIONS EXECUTIVE
Retail / Insurance
Aggressive drive for results combined with proven talent for building and leading a top-flight retail or business channel sales team. Extensive experience in driving revenues, growth and profitability through increasing sales and streamlining operations and maximizing P&L opportunities within a retail channel. Excel at achieving cohesion among all work groups within a company to work collectively toward a common goal. Consistently hit the ground running in new roles, producing exceptional results within a short period of time.
Management Strengths Include
Solutions-Oriented Selling Consultative Sales Approach Operations Management
Revenue and Profit Growth Real Estate – Site Selection P&L Management
Retail Channel Management Dealer Channel Management Marketing
PROFESSIONAL EXPERIENCE
C SPIRE WIRELESS 2010 – 2012
Largest privately owned wireless carrier.
Regional Manager – Gulf Coast Region
Recruited to grow underperforming Retail, Outside sales and Indirect Channel along the Gulf Coast of Mississippi, Alabama and Florida. Given full accountability for planning and executing regional sales strategy, identify and capturing key accounts, and establishing a competitive market position. Managed P&L for 63 locations and an outside sales channel. Reported directly to SVP of Sales.
• Responsible for growing region to exceed 350 million in annual revenue which was a 14% lift in year over year growth.
• Created a new commission structure and compensation calculator that paid for performance which increased sales by 10% in the retail channel and help to recruit and retain a stronger talent pool along the Gulf Coast.
• Partnered with marketing to successfully rebrand our company from Cellular South to C Spire Wireless in 2011.
• Streamlined operations while increasing sales which lead to maximizing my regions P&L.
• Boosted B2B sales 25% ($6.8M) in the first year of employment after redefining target market and developing comprehensive market positioning, branding, and pricing strategy.
• Cut roaming costs by 48% after identifying that pricing issues would hinder a successful market entry. Renegotiated critical agreement with Sprint and Verizon, thereby positioning the region to compete favorably with other service providers.
• Improved brand awareness by 58% within 2 years by conceiving and managing low-cost and highly targeted marketing campaigns. Combined direct mail, email campaigns, and social media with educational executive briefings to effectively position the brand with the target demographic.
JON COX PAGE 2
DIRECT AUTO INSURANCE 2007 – 2010
Leading non-standard Auto Insurance Provider in the United States.
Regional Vice President of Sales – Southwest Region
Joined Direct Auto Insurance after it was acquired by TPG Capital in 2007 and assumed full responsibility for P&L, marketing, business development and sales for the Southwest Coast region. Accountable for annual regional sales target of $225 million. Provided strategic and tactical leadership to a team of 350 agents in 98 retail locations and 41 independent agents across the Southwest.
• Successfully integrated the Direct Auto sales team into the TPG culture, maintaining high morale and low employee turnover during this transition.
• Increased agency sales by 28% in first year by creating a relationship selling system in my region.
• Maximized EBITDA results through monitoring and controlling expenses, creating structured sales goals and exceeding annual sales budgets while maintaining low loss ratios.
• Strengthened talent pools in region by working with recruiting on new hiring procedures and creating a career path program to ensure region retained top talent.
• Exceeded sales budget each year through implementing a region wide referral program and sales process that increased hit ratio and add on sales for products such as Life, Roadside Assistance and Travel Program.
• Created a B2B channel in my region that produced over $25 million in gross sales after the second year of inception.
• Developed a high-performance, high reward culture by setting challenging individual sales targets, monitoring performance and rewarding top-producers.
NEXTEL 1996 – 2006
Fourth largest wireless carrier in North America.
Regional Vice President of Sales
Originally hired as a Store Manager. Quickly promoted to District Manager and then to Regional Vice President of Sales. Given full responsibility of the B2B, retail and indirect channel in 18 states. Drove explosive sales growth from $118 million to $452 million over an eight year period. Established reputation of customer service excellence by customizing a solutions-oriented sales approach and by delivering on all commitments.
• Boosted retail sales by 26% in first year as Regional Vice President by implementing a new sales process called driving retail sales.
• Responsible for implementing inventory and cash flow procedures to stream line productivity of the team to generate more time and effort on increasing sales.
• Initiated and closed state builder contracts in all 18 states of my region that produced annual revenue of $150 million a year.
• Achieved a close rate of 72% in the B2B channel by employing a consultative approach to sales.
• Increased my region’s customer quality index to exceed 97%.
• Created a new company commission structure that drove sales and helped to recruit and retain a stronger talent pool.
• Successfully transitioned my region through the merger process from Nextel to Sprint.
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EARLY CAREER:
Began career selling furniture and wireless devices in retail stores and then promoted into store management. Consistently received awards and recognition as result of excellence in sales performance. Evolved from retail sales to eventually gaining extensive sales management experience.
EDUCATION AND TRAINING
Bachelor of Science – Major in Business Management
Quincy University, Quincy IL
Certified Coach – Solution Selling Methodologies
Miller Heiman trained
Certified Dale Carnegie Sales Training
Attended numerous sales and management related courses, seminars and workshops