Healthcare Specialist

ANNALEE S.VENEGAS

*** ******’s Vista

San Antonio, Texas 78251

210-***-**** (h) 210-***-**** (c)

**********@*****.***

KEY SKILLS

Information Technology Supply Management Budget & Procurement

Human Resources Safety and Health Medical Technology

Payroll Clinical Research Leadership

QUALIFICATIONS

15 years professional experience in the health care field and military treatment facility as a Medical Laboratory Technician.

10 years professional experience in human resources for DoDEA (Dept of Defense Education Activity) specialized in areas such as hiring and recruitment, benefits and compensation, personnel and payroll. Proficient with General schedule (GS) and US government contractor’s personnel actions.o3 years professional experience in the military healthcare environment as a Senior Technical Help Desk Specialist.

2 years professional experience as a Clinical Research Coordinator and familiar with the FDA regulations.

2 years professional experience as a Supply/Budget and Procurement Specialist for DoDEA. Knowledgeable with standard Department of Defense (DOD) supply and logistic systems as implemented in DOD component regulations covering property management and IMPAC card program.

Public Trust Clearance (ADPII)/Active.

Well rounded, dedicated, organized, and motivated professional with strong leadership skills and professional attitude

EDUCATION & TRAINING

MA Information Management Technology, Webster University, San Antonio, TX , expected 2011

MA Healthcare Administration, St Joseph College of Maine, TX , Oct 2006, GPA 3.0

MA Management, Troy State University, Yokosuka, Japan May 2001, GPA 2.75

BS in Medical Technology, Philippine Women’s University, Graduated 1983,GPA 3.0

University of the East, Preparatory in Dentistry, Completed 1980,GPA 3.0

EXPERIENCE

Sen. Technical Help Desk Specialist, Lockheed Martin, San Antonio, TX 2006-2009

Provided telephone support to over 200 Department of Defense sites worldwide utilizing Military Health System (MHS), includes implementation and operation of hardware, software, system, and network functions.

Provide telephone support and remote access diagnostics to assist end users and system administrators in resolving CHCS Functional issues/problems. Experienced and had formal training in the methods and procedures of the Department of Defense Composite Health Care System (CHCS) and AHLTA.

Resolved technical problems in and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.

Supply/Budget/Procurement Specialist, GS-0303-6/7 DoDDS, Naples ES, Naples Italy 2003-2005

Processes and oversaw the school budget per fiscal year (approximately 800,000 to $500, 000) for various curriculum expenditures.

Managed the maintenance contracts, questioned some past practices, and established new contracts, which saved Naples Elementary School in money and resources. Responsible for coordinating with the DSO (District Superintendent Office) and contractors in the completion of a major construction project of the new school building, classroom moves and program alignment for the school year August 2004-2005. Supervised an area of specialized, highly technical, projects with complete responsibility for the successful managements of every project from their inception through implementation.

As the Safety Officer, ensured safe working conditions in and around the playground, gymnasium, and technical classroom. Instrumental in the very first safety inspection passing of Naples Elementary School since its inception.

Comptroller, US Naval Hospital, Management & Program Assistant, GS-0344-06/04 2002-2003

Provided direct support to 850 military personnel, 190 US civilians and 240 Master Labor Contract employees in overseeing the command-wide program for recording and reporting expenses, Full Time Equivalents into officially mandated system such as STARS/FL, MEPRS, SPMS, CHCS and EAS 1V

Assisted in performing budget administration function in the formulation and revision of the annual budget estimates for USNH

(US Naval Hospital) support activities and its components.

ANNALEE S.VENEGAS

911 Dillon’s Vista

San Antonio, Texas 78251

210-***-**** (h)/ 210-***-**** (c)

**********@*****.***

Administrative/Personnel Assistant, DoDDS, Ikego ES, Yokosuka Japan 1995-2002

Reviewed GS employees, contractors and teachers personnel files, updated training records, recorded personnel actions and supervised the hiring/firing process. Assisted and oriented new employees in personnel procedures and EEO guidelines. Prepared and projected studies to identify vacancies, problems and recommendation. Performed a variety of general areas as employee records, benefits, education/training employment, compensation, and equal employment opportunity. Provides information to all levels of employees regarding personnel policies and procedures.

Utilized various pay systems to troubleshoot errors and identified deficiencies or coding problems. Monitored pay-affecting transactions for assigned personnel and takes corrective action if necessary. Performed audits of members’ pay records and researches histories covering short or extended periods. Independently audit all payroll actions for accuracy and proper entitlements. Audited suspense reports and pays rejects, processed corrections as necessary.

Rapidly promoted from office assistant to front office manager. Managed and supervised school office operations including maintenance, housekeeping and office material and supplies.

Clinical Research Coordinator, Sharp Rees Stealy Medical Grp, San Diego CA 1992-1994

Participated in clinical research studies conducted by principal investigator(s). Performed a variety of duties that involved collection, compilation, documentation and analysis of clinical research data. Managed, monitors and coordinates research patients and healthcare appointments to ensure drug compliancy and adverse events that could happen during the trial period. Served as the liaison between patients and physicians by coordinating patient schedule, properly consenting and explaining medical procedures and research protocols to patients; performed patient’s office visit, which includes checking patient’s vital signs and answering patient question or concern. Communicated with physicians and physician’s office staff to gather needed patient information for required protocol documentation. Reviewed draft protocols to assure investigators have complied with FDA regulations. Evaluated and analyzed patient’s health records to determine eligibility criteria for investigational studies. Initiated and processed patients health records file to comply with the enrollment criteria and FDA (Food and Drug Administration) regulations.

Medical Laboratory Technician, Sharp Rees Stealy Medical Grp, San Diego CA 1987-1992

Draw blood samples in accordance with established procedures and prepare them for laboratory test. Independently performed major cross-typing test. Worked with the supervision of the Medical Technologist performing general laboratory test from simple pre-marital blood test, CBC (Complete Blood Test), Urinalysis, Blood Chemistry, and Microbiology and to a complex test to uncover diseases such as AIDS, diabetes and cancer. Consulted with the Ancillary Services Division Supervisor when abnormal results are detected. Ensured the integrity of lab samples during transport to the reference laboratory. Maintained accurate logs and records of laboratory tests completed. Performed quality control checks on laboratory equipment and kits. Logged in samples or specimen noting the date, time, test to be performed, prepares necessary equipment and organized supplies, media, and reagents; prepares samples or specimen for testing by diluting, filtrating, staining, or centrifuging.

Performed standard microbiological test such as; aerobic plate count, coli form, antibiotic residue, serum neutralization, and agglutination, runs quality control samples with known values to determine if procedure and results are within acceptable limits; calculates numerical results based on quantitative growth pattern. Entered result of test in log book or computer; completes test result form to be sent to person or agency that submitted specimen or sample and notified supervisor immediately in cases of significant positive results; completed daily and monthly reports including number and types of test performed and number of positive findings; maintained accurate and up to date records detailing quality control procedures used in all tests. Calibrates, troubleshoots, and performed minor maintenance to laboratory equipment’ takes inventory and requisitions supplies with supervisor’s approval.

Medical Technologist, Naval Regional Medical Center, Subic Naval Base Philippines 1983-1985

Created cultures of tissue samples and body fluids to determine if parasites, bacteria, fungi or other microorganisms exist. Performed tests on routine cultures.

Examined and analyzed body fluids, and cells. Search for bacteria, parasites, and other microorganisms; analyze the chemical content of fluids and test for drug levels in the blood to show how a patient is responding to treatment.

Type and cross-match blood samples for transfusions. Performed tests such as metabolic panel, electrolyte panel, complete blood count and liver function tests.

Performed urinalysis, renal function, lipid profile, thyroid function and coagulation profile tests. Test drug levels in patient's blood to determine how a patient is responding to treatment. Prepare specimens for examination, check for abnormal cells in body fluids and analyzed test results. Detect and remove contaminated or sub-standard specimens.

Monitor, screen and troubleshoot analytical equipment. Calibrate laboratory equipment and utilize automated equipment and computerized instruments to simultaneously perform numerous tests

ADDITIONAL INFORMATION

Experienced with Microsoft Office Suite software including Word, Excel, Access, Power Point, Microsoft Outlook, SPMS (Standard Personnel Management System) 11 v5 MEPRS (Military Personnel Expense Reporting System) Military Labor, WAM (Work load Assignment Module), and the Composite Health System (CHCS), DFAS (Defense Finance Automated System), STARS/FL, DMHRSI(Oracle),TOL (TricareOnline) CCQAS, MHS (Military Health System) Training Portal, EAS 1V (Expense Assignment System) AHLTA,CITRIX and REMEDY Database.

TRAINING AND CERTIFICATIONS

Cache System Management & New Features v5.0, v5.2, June 2009

Help Desk Certification, November 2007

Recognition of Ten years of service in the Government of United States of America, September 2005

30 hrs General Industry Standards –29 CFR 1910, Naval Occupational Safety and Health, and Environmental Training Center, US Naval Support Activity, Naples, Italy, November 2004

32 hr. Introduction to Industrial Hygiene for Safety Professional Course A93-0035, Naval Occupational Safety and Health, and Environmental Training Center, US Naval Support Activity, Naples, Italy, September 2004

Defense Acquisition University Continuous Learning Center course, DoD Government Purchase Card Tutorial, January 2004

AWARDS

Spot Award- Lockheed Martin Healthcare IT, Sept 2007

Certificate of Appreciation - DoDDS (Dept of Defense Dependent School), March & May 2000

Special Act Award - DoDDS, June 2000, April 1999

Supervisor’s Cash Award - DoDDS, October 1998

Outstanding Secretary- DoDDS, September 1998

Performance Award – DoDDS, August 2001, May 1997

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