Manager Project

B. KAPRI SPELLS

*** *** ***. ******** *****, CA *1932 619-***-**** ******@*****.***

Executive Assistant/Office Management

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Strong Public Speaking Skills; capable of maneuvering multiple applications and phone lines simultaneously

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals Report & Document Preparation

Spreadsheet & Database Creation

Accounts Payable/Receivable

Bookkeeping & Payroll Records Management

Meeting & Event Planning

Inventory Management

Expense Reduction

Experience

Workway Professional Staffing San Diego, CA

Recruiting Manager, 10/2011 to Present

• Manage, create and develop recruiting resources and tools to attract top talent

• Engage social media to market positions and enhance Workway’s online presence

• Review resumes, screen candidates, conduct phone/face-to-face interviews and evaluate applicants

• Serve as a liaison for both client and candidate through the interview process from initial referral to offer negotiation

• Responsible for gathering and submitting candidates’ weekly timesheets in a timely manner to ensure a smooth payroll process

• Keep accurate documentation and notes in BullHorn (Workway’s internal software) pertaining to all candidates/clients

• General administrative duties: answering phones, filing and data entry.

• Build rapport and establish a “go to” relationship with all clients active, perspective and/or dormant.

Robert Half International (United Rentals), Charlotte, NC

Executive Assistant, 10/2008 to 05/2011

• Served as executive assistant to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.

• Quickly became a trusted assistant to the Manager of the Support Center as well as the Lead Support Center Rep, executive staff and employees. Earned a reputation for maintaining a positive attitude and producing a high-quality of work, in a timely manner.

• Became the Project Manager of the entire Wireless Department of United Rentals.

• Managed a 5 person team that handled all cellular functions for every United Rentals employee, nationwide.

• Assisted in decreasing wireless costs by 2 million dollars in one fiscal year.

Accounting Resource Solutions, Las Vegas, NV

Executive Assistant, 07/2006 to 07/2007

• Responsible for all administrative duties: including field calls, scheduling of appointments and meetings and assisted Recruiting Managers with any missing components

• Processed invoices & assisted corporate offices with any major payroll issues

• Performed all back office transactions for entire branch and maintained a streamlined database

• Communicated with Clients on a daily basis

• Responsible for background checks on Candidates and properly trained on all Unemployment Benefits

Robert Half International, Las Vegas, NV

Executive Sales Assistant, 05/2005 to 07/2006

• Acted as the first point of contact for all incoming telephone calls as well as office visitors. Ensured that candidates filled out the appropriate paperwork and coordinated testing.

• Acted as the primary support person for 4-8 Sales Professionals and other branch office personnel. Including scheduling interviews, entering candidate information into MicroJ/MicroJ Plus, running sales reports, ordering marketing materials Also, supported the Branch Manager and handled various items such as vendor and property management calls, expense reports, etc.

• Maintained a variety of databases, including company/client e-list, candidate/consultant e-list.

A Caring Hand Home Health Care, San Diego, CA

HR Director, 09/2004 to 02/2005

• Analysis of marketplace compensation packages

• Responsible for developing and maintaining all human resource related policies and procedures for State compliances.

• Provides leadership and consultative services to the organization’s management team relative to employee relation issues

• Monitoring of departmental expenses and maintains expenditures within budgetary limits

• Coordinates recruitment activities of the organization

Accounting Principles, San Diego, CA

Operations Coordinator, 01/2004 to 06/2004

• Responsible for all administrative duties: including field calls, scheduling of appointments and meetings and assisted Recruiting Managers with any missing components

• Processed invoices & assisted corporate offices with any major payroll issues

• Performed all back office transactions for entire branch and maintained a streamlined database

• Communicated with Clients on a daily basis

• Responsible for background checks on Candidates and properly trained on all unemployment benefits

Robert Half International, San Diego, CA

Receptionist/Office Manager, 06/2003 to 06/2004

• Worked as a re-activated temporary employee of the OfficeTeam and Affiliates divisions of Robert Half, Int’l.

• Established great working relationships with various clients and other employees

• Manned multi-lined switchboards, and fulfilled an assortment of administrative duties

Punkin Pooh's Place Family Child Care, San Diego, CA

Owner, 05/2000 to 03/2003

• Owned and operated my own small business

• Menu planning according to Governmental Nutrition Guidelines

• Responsible for up to 6 infants and toddlers

• Interviewed potential clients

• Created my own computerized system for bookkeeping, sign-in sheets, and client contracts

Robert Half International, San Diego, CA

Admin/Executive Assistant, 07/1997 to 03/2000

• Handled any escalated issues from clients

• Provided enhancement reports from both clients and candidates

• Implemented a tracking system for candidate files

• Reviewed and updated outdated material in our FAQ’s

• Analyzed customer satisfaction through surveys sent out on resolution e-mails and gave trainings on findings

• Received Best Customer Service Award 1999-2000

• Assisted in implementing a new nationwide computerized system for maintaining client and candidate information

• Worked as temporary employee of OfficeTeam Division

• Sent out on various successful temporary and temp to permanent assignments

• Assignments included the reception of guests, handling of multi-line switchboards and the training of new employees

Education

High School Diploma Received From: Chula Vista Sr. High School 1993

Additional Education as follows:

• Talladega College, Talladega Alabama

• Wright State University, Dayton, Ohio

• National University-BA Interdisciplinary Studies Program, San Diego, California

Computer Expertise

Additional Education as follows:

• Knowledgeable in the use of office software such as Word, Excel, Access, Outlook and PowerPoint

Volunteer Experience

• FAST (Families and Schools Together) – Kelly Barry, Administrator

• ABC-News/Club Mom- Mentoring Program – Lisa Lake, Chairperson

• San Diego Regional Center – Community Affairs and Family Support – Bunni Dozzell, Administrator

• Castle Park Head Start – Chairperson of Parenting Committee and Curriculum Board Volunteer – Diane Washington, Head Teacher

References Available Upon Request

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