Human Resources

Suzanne Meyer

**** ******* ****** • Weston, FL **326 • 954-***-**** begin_of_the_skype_highlighting 954-***-**** end_of_the_skype_highlighting • E-mail: **********@*****.***

OBJECTIVE: To use my knowledge and skills to enhance the working environment of an HR department in a midsized organization, allowing for mutual growth, efficiency and improvement.

EDUCATION

H. Wayne Huizenga School of Business and Entrepreneurship – Nova Southeastern University Cumulative GPA: 3.86

• Master of Science in Human Resource Management January 2010

Rosen College of Hospitality Management-University of Central Florida Cumulative GPA: 3.3 Hospitality GPA: 3.5

• Bachelor of Science in Hospitality Management May 2006

AWARDS & SCHOLARSHIPS

• Recipient of the Dr. David F. Blank Right Management and HRABC Scholarship Program

• Member of Sigma Beta Delta, an International Honor Society for Business, Management, and Administration

• Member of Society of Human Resource Management (SHRM) and Human Resource Association of Broward County (HRABC)

• Elected to Eta Sigma Delta, the International Hospitality Management Honor Society

• Florida Bright Future Medallion Scholar

CORE COMPETENCIES

• Management and Supervision of departments with over 20 associates

• Computer: Proficient in Microsoft Office Suite. Working knowledge of Hireright, Paychex, ADP, CATS, Oracle, Kronos, Micros, Fossi,

• Language: Basic Spanish

• Excellent Verbal and Written Communication Skills; responsible for authoring company memos and documents

• Financial Administration, including both cash and budgetary management

• Completed White Lodging Services Management Orientation course and Marriott's Cleanliness Certification Training Program

WORK EXPERIENCE

Human Resources Associate (Laid off) – The Service Companies April 2010-May 2010

Organized the recruitment process including the compilation of paperwork, candidate screening and interviews, and I-9 form verification

Used recruitment systems such as Hireright, Paychex, and CATS to locate and maintain employee records

Graduate Assistant – Office of Student Enrollment and Services, Nova Southeastern University March 2008 – December 2009

• Responsible for organizing student financial aid records.

• Updated college course catalogs and assisted with student transfer credit confirmation.

Human Resources Intern - The City of Coral Springs November 2007- March 2008

• Assisted with training, benefits, and personnel records for newly hired employees

• Developed E-learning training courses for City employees

Housekeeping Manager - White Lodging Services – Residence Inn by Marriott May 2006 – September 2007

• Regulated par levels and inventory control within the confines of budgetary constraints

• Planned, organized, and directed the management activities of the housekeeping department

• Managed staffing levels based on hotel occupancy to ensure quality service without redundancy

• Supervised, trained, and developed new company associates

• Responsible for quality control of guest rooms, confirming that high company standards were met

Central Florida Hospitality Program - Disney's Pop Century Resort December 2004- April 2006

• Completed an intensive hospitality internship program in multiple departments for a comprehensive understanding of hotel workings

• Implemented procedural changes to hotel check-in service, reducing check in time to less than 5 minutes per guest without compromising customer service and care

• Excelled at providing guest services, exceeding Disney's exacting standards

LEADERSHIP EXPERIENCE AND ORGANIZATIONAL INVOLVEMENT

Treasurer/Officer of Campus Activities, Hospitality Association, UCF August 2002- April 2006

• Oversaw the association’s budget and business transactions

• Served as liaison between the organization and students as Officer of Campus Activities (2003-2004)

Operations Director/Volunteer Co-Director, Late Knights, UCF August 2003- Oct. 2005

• Directed major monthly campus events drawing over 1,500 students. Responsibilities included managing equipment requests, room assignments and the numerous logistical and administrative details necessary to ensure a successful event.

• Recruited, trained and managed the organization’s large number of volunteers

EKCEL (Every Knight Can Excel in Leadership) - AD/PR Director, Mentoring Knight, UCF August 2002-May 2004

• Mentored first-year students in developing leadership, organizational and time management skills.

• Responsible for EKCEL event promotion

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