educator/ manager

Curriculum Vitae

Name: Caroline Quinlan

phone: 003***********

Date of Birth:02/07/12 mail: *********@*****.**

PROFILE

• With 13 years experience in the beauty and health industry i have extensive industry knowledge.

• I am a highly motivated and creative person with a passion for the health and beauty industry.

• I have high professional standards and continue to grow my skills and knowledge professionally with continued training and development.

ACHIEVEMENTS AND SKILLS

• I achieved 3 promotions in a 5 year period at Dermalogica.

• I got accepted to the expert panel of irish beauty magazine giving tips and advise to fellow industry professionals which was a great achievement.

• I am a committee member of the national standards for the beauty industry in Ireland where channel my passion for the development of national standards for the industry to raise the bar for whats expected of a therapist and a beauty/health business.

• I have had in-house training with a large international company in areas like merchandising, PR and marketing, retailing, costumer service, maximising profit and staff performance and then went on to teach and train thousands of therapists, buisness managers and owners in the same so have a strong business sense.

• Worked at a total of 10 trade shows promoting the Dermalogica brand and products.

• Attended and presented at 10 different product launches and events

• Platform presentation to 100 plus consumers.

QUALIFICATIONS

• Beauty and body therapy CIDESCO

• Aromatherapy ITEC

• Reflexology ITEC

• Stress management ITEC

• Post graduate diploma in skincare IDI

• Lecturing diploma ITEC

• Fire marshal – Dublin city fire brigade

• Reiki level1 and Reiki level 2 Seichem level 1, 2 and 3

• Dermalogica skin expert certification

. phorest software training level 1 and 2.

Work Experience

Dermalogica March 2007 – May 2012

The Swan Centre

Rathmines

Dublin

Job title–Senior Instructor/Training Specialist

Carrying out post -graduate education classes for qualified therapists to further there knowledge in skin treatments and skin histology as well as Dermalogica education classes and business workshops.

My duties also include working on various educational projects, attending events including trade shows, working on achieving targets, supporting junior staff members and administration duties within the training facilities.

Topics for workshops include business and skin care/product training:

Delivering 5 star costumer service, becoming a master retailer, inspirational leadership, core 4 business strategies, running successful events and maximising business potential. Dermalogica product training and training in skin conditions, acne, sensitive, ageing, pigmentation sun damage etc.

I have been fortunate to receive 3 promotions with Dermalogica, joining in march 2007 as a Level 1 instructor i progessed to levels 2, and 3 prior to being offered a senior instructor position.

Madison Clinic And Day Spa, August 2005-2006

17 Upper Liffey street,

Dublin.

Job title-Spa Manager

Daily running of spa, managing seven staff, staff development, stock control, promotions, cashing up, costumer service and complaints as well as offering treatment where needed.

Training and mentoring team, Sales of products and focusing on achieving the setting targets for daily weekly & monthly for staff members.

Lancome March 2004 - July 2005

Brown Thomas

Grafton street

Dublin

Job title-Skin Diagnosis Manager/ Sales Assistant/Makeup Artist.

Carrying out daily make overs and management of the skin diagnosis unit, carrying out daily appointments, prescriptions of skincare and sales, working towards daily and monthly targets, tracking services and products. Creating awareness of new services and exciting services.

Rosewood Aromatherapy & Beauty ClinicMarch-2000-September 2003

Bridewell Lane,

Carlow.

Co.Carlow.

Job title-Beauty and Body Therapist/Co Manager.

Carrying out treatments including all beauty and body therapies, Starting off as a junior therapist I worked up to senior therapist and then to co manager aiding in management of the clinic along side the business owner, opening and closing clinic daily, cash handling and cash up in the evenings.

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