Summary:
• Masters in Computer Science, Bachelors in Computer Science & Information Technology.
• Over 2+ yrs of related strong experience in Software Quality Assurance, functional testing of Client/Server and Web based applications.
• Well versed in Software QA Methodologies, tools and techniques.
• Expertise in all stages of Software Development Life Cycle and Software Testing Life Cycle.
• Proficient in developing Test Strategies, Software Test Plans (STP), Test Case Design (STD), and test scripts, test results, documentation of QA.
• Hands on experience in managing the Test requirements, defect tracking, logging defects, executing test plans, test cases and documenting the test results in Mercury Quality Center.
• Proficient in Rational tools such as Rational Clear Quest, Rational Requisite Pro and Rational Clear Case.
• Familiar with Work Soft Certify Tool.
• Expert in Manual as well as Functional test execution.
• Efficient in creating test environment/test harness and infrastructure.
• Possess the ability and experience of working in a Linux / Unix Environments.
• Hands on experience in Back end testing and Strong skills in SQL.
• Self motivated and can work independently.
• Possess the ability to interpret High Level Requirements to create detailed, multiple scenario test set scripts
• Proactive; Strong Communication skills; excellent analytical and Problem solving skills.
Technical Skills:
Testing Tools Win Runner, Load Runner, Quick Test Pro, Selenium (IDE, RC)
Test Mgmt & Defect Tracking Tools Test Director, Mercury Quality Center, Rational Clear Quest, Bugzilla
Languages C, C++, Java, SQL, ASP.net, VB. net
Database Management Oracle, MS Access, SQL Server 2000/2005
Web Technologies HTML, XML, VB Script, Java Script, CSS
Operating System UNIX, LINUX, Windows NT/2000/XP
Web/Application Servers IIS, Apache, Web logic, Tomcat
Professional Experience:
Wells Fargo Bank, San Francisco CA Mar 2009 – Dec 2009
QA Engineer
Online Finance Application is a web based application developed that provides the customers to access Online Banking. This saves the customer time and they can have access to their accounts at their convenience and can view the account details, make transfers, enroll in bill pay, add Payees, and view any messages from Customer Service. Enroll in Debit and Credit transactions such as credit transfers including direct deposit payroll and debit transfers such as consumer payments on insurance premiums, mortgage loans and other kinds of bills.
Responsibilities:
• Reviewed the Business/Functional Requirements Documents and Screen mock ups to test the system functionality and performed ambiguity reviews.
• Wrote test scenarios following use case methodology.
• Developed Test Strategies, test plans by interacting with various groups to test the application.
• Performed Functional/Regression/Performance testing of the application using a combination of Black and White box testing methods.
• Developed high level detailed test cases and executed them in Quality Center.
• Tested application’s usability and also considered user centric scenarios.
• Managed developed and documented the Test requirements in Quality Center.
• Performed Quality Center administration and developed a Release - cycle management plan.
• Organized the testing process and provided the documentation about the testing process.
• Automated the tests, wrote test scripts and created test automation frameworks such as Key word driven and Data driven frameworks in Quick Test Pro.
• Created User defined VB Script Functions which are stored in Function Library folder of the directory structure.
• Parameterized the test scripts, inserted check points and worked with different object repositories in QTP.
• Identified and validated functional and performance requirements that need to be tested using Mercury Quality Center.
• Demonstrated Negative testing for validating the negative test scenarios.
• Worked in breaking down the code developed by the developers.
• Wrote complex SQL queries such as Joins for data validation.
• Logged and tracked the defects in Quality Center and generated detailed defect reports.
• Coordinated the test results with the cross functional teams effectively.
• Worked with developers and support engineers to resolve issues.
Environment: UNIX, Java, JSP, XML Quality Center, SQL, Oracle, MS Office, Quick Test Pro, VB Script
Department of CS & College of Honors Aug 2007 – Dec 2008
Web Master
Worked as a Web Master, developed the applications in PHP, CSS, HTML using Dream weaver for the department of computer science and college of Honors. The application for computer science dept was developed to register and keep a track of computer science graduates, semester curriculum registration, and record of academic excellence.
Responsibilities:
• Developed the web applications using HTML, PHP and CSS in Dream weaver.
• Managed and edited the source content including GUI, multimedia etc.
• Assisted the Honors Director, in planning, organizing and writing research reports.
• Attended weekly status meetings to discuss about the work done, and work to do with the Director and other staff members.
• Assisted the Honors students in orientation and helped them register the courses.
• Planned, Organized and created monthly newsletters, brochures, flyers using MS Publisher.
• Updated weekly e-letters on the website and outlined the on-going activities in the university.
• Participated in the Student Honors Association meetings and was responsible for performing the duties as a Student Co-advisor.
QA Tester:
• Tested the working of new functionality including content, page and document creation.
• Analyzed the work flow of different applications according to the university.
• Created test cases and executed in Quality Center.
• Engineered test data to verify and validate complex test conditions.
• Performed data validation of the database by executing complex SQL queries such as Joins.
• Logged and tracked the defects in QC.
• Generated test documentation and test results in Quality Center.
Environment: UNIX, MS Office suite, HTML, CSS, PHP, Dream weaver, Quality Center, SQL, Oracle.
IBM Technologies, India Jan 2007 – Jul 2007
Junior QA Analyst
Worked as a Junior QA Analyst for IBM Technologies, including Manual and Automation testing of IBM’s in-house web based applications.
Responsibilities:
• Analyzed the Business process and developed test plans, test strategies.
• Designed high level test cases and executed the same in test management tools such as Quality Center.
• Performed Black box, GUI, Integration, System, Regression, and Performance testing of the in-house applications.
• Performed automated Functional, Regression, GUI and data - driven testing using Rational Functional Tester.
• Automated test cases for Regression testing and Functional testing using Silk Test.
• Developed, edited, compiled, run and debugged the test scripts and test plans in Silk test component that runs on a host machine.
• Used SilkTest Agent which interacts with the GUI of the application which translates the GUI commands to 4Test scripts, for driving and mentoring the application testing.
• Performed Backend database testing and validated the data using SQL Queries, tables joins in Toad.
• Logged and reported defects in Rational Clear Quest.
• Identified the presence and cause of the performance bottlenecks using Rational Performance tester.
• Used Root Cause analysis features to identify both the source code and physical application tier that is causing the bottleneck in Performance tester.
• Traced all the activity that occurred prior to the bottlenecks using the UML diagrams generated in the Rational performance tester.
• Demonstrated and reproduced the bugs detected and coordinated the same with cross functional teams.
• Attended Bug review meetings and generated detailed defect reports.
Environment: UNIX, SQL, Oracle, Toad, Rational Clear Quest, Quality Center, Silk Test, Rational Performance tester.
Info-Tech Solutions, India Jan 2006 – Aug 2006
QA Intern
Worked as QA Intern at Info-Tech Solutions and emphasized on a real time project experience.
Responsibilities:
• Primarily reported to the QA Manager at Info-Tech Solutions.
• Developed test plan and designed Test cases for all the features of the application.
• Created test data and performed positive and negative testing.
• Taken inputs from the manager in developing formal test plans.
• Tested the site reporting and statistics, Email Testing.
• Performed functional/black box testing of the application.
• Checked the data in the database source and destination tables using SQL queries.
• Identified, analyzed, and documented problems with program function and/or content.
• Reviewed software documentation to ensure technical accuracy.
• Documented software defects using a bug tracking system, and report defects to software developers.
• Tracked and logged defects in Quality Center generated detailed bug reports.
• Prepared and documented test results.
Environment: UNIX, ASP.net, .NET framework, SQL Server 2005, Quality Center, SQL
Projects Work Experience:
CMC Limited (A TATA Enterprise) (Bachelors Degree)
Developed an application “Online Grievance Handling System” (OGHS) at CMC Limited. This is a Java based application developed to register the grievances of citizens over municipal issues such as electricity, water sewage etc. This application allows the citizens to register and post complaints, generates feed back, and facilitates in updating the status by the operators dealing with Grievance Handling Module. Tested the application’s work flow and functionality and retrieved the records from the database using SQL queries for data validation.
Environment: J2EE, Java Script, JDBC, Oracle, SQL, Apache Tomcat Server 5.5, JSP
Graduate Housing (Masters Degree)
Developed an application “Online Graduate Housing” which allows graduate current and prospective students to register for an on – campus apartment. Students can also register any complaints within the apartment which are directed to the respective personnel accordingly. Students are also notified regarding the weekly events, on campus jobs, internships notifications etc.
Environment: J2EE, JSP, Oracle, JDBC