Manager Management

Deborah James CMCA, AMS

King George, Virginia, United States 22485

540-***-**** 540-***-**** *************@*******.***

Details

Most Recent Pay $85000 US $ per year

Highest Education Level Completed Master's Degree

Most Recent Career Level Manager / Supervisor of Staff

Most Recent Industry Not-For-Profit

Most Recent Job Function Director/Manager/Supervisor

Languages Spoken English

Military Experience None

Government Security Clearance None

Preferences

Desired Employment Type Full-Time

Desired Pay Negotiable US $ per year

Desired Commute 75 miles

Desired Level of Travel Up to 25%

Relocation

Relocation I will indicate my relocation preferences below

First Relocation Preference

Country United States

State / Province

or type one in Eastern United States

Deborah D. James CMCA, AMS

6088 Neptune Court

King George, VA 22485

(C) 540-***-**** 540-***-**** (O) 804-***-****

(F) 540-***-****

*************@*******.***

Education

05/91 University of North Texas, Denton, Texas

Master of Science - Leisure Services Management

12/84 Hardin-Simmons University, Abilene, Texas

Bachelor of Science - Recreation

05/82 McLennan Community College, Waco, Texas

Associates Degree - English

Professional Experience-

09/01 – Present Executive Manager

Lake Land’or Property Owners Association, Inc.

Approximately 1600 Single Family homes, 33 miles of road, 16 lakes and ponds, workout facility, 2 pools, 2 clubhouses, 2 pavilions, 2 beaches, 2 security offices, restaurant, maintenance facility, campground, tennis courts, basketball courts, 3 playgrounds, archery field, baseball/softball field

*Oversee and manage $1.8M annual budget; decreased Association debt to $0

*Oversee daily operation of Administration, Maintenance Department,

Security Gates, Restaurants, Pools and other amenities

*Liaison between property owners and Board of Directors

*Attend scheduled Board of Directors meetings. Make recommendations to Board of

Directors for cost saving measures, and updates on Association related business

*Advisor - Caroline County Sheriff’s Department Business Team

*Ex-officio member of the Architectural & Compliance and Hearing Committees

*Editor- Homeowner’s quarterly Newsletter

*Attend POAVA meetings regularly

*Manage Association Budget, Income and Expenses. Suggest cost cutting measures

and submit supportive data to Budget Committee for annual budget

*Advised Board of Directors in updating (POAVA required)

Association Reserve Study

*Review Association insurance coverage, including underwriters rating with respect

to the value of common property and amenities

*Obtained 8 consecutive clean Audits for the first time in over a decade

*Re-organized Maintenance Department in compliance with OSHA standards

*Implemented Purchase Order system

*Gathered quantitative data and implemented current budget standards

*Adopted new user friendly accounting program (Quickbooks 2002)

*Developed policy manuals, Administration and Maintenance Department job

descriptions, cross-training standards and safety programs

*Implemented customer concern procedure

04/92 – 09-01 Assistant Administrator / Director of Recreation

Indian Acres Club of Thornburg, Inc.

880 acres, 6245 RV resort lots, Administration Dept, Recreation Department, Maintenance Department, 45 comfort stations, outdoor pavilion, recreation center, restaurant/bar, concession stand, convenience store, golf course, miniature golf, 4 horse shoe pits, 2 volleyball courts, 2 basketball courts, 3 pools, beach, shuffleboard

*Oversee all areas of corporation: Security, Maintenance, Administration, and

Recreation Amenities, Programming / Services and Revenue Collection

*Manage procurement of contracts and yearly capital improvement budget of up to

$250,000

*Contribute and edit information for newsletters / bulletins

*Design and construct team building concepts for department heads

*Initiated and secured “First Response” team for peak season

*Research information and prepare reports for the President and Board of Directors

*Implemented and organized department training manuals (1993)

*Created five year comprehensive master plan for corporation (1992)

*Compiled training manuals / policies and procedures for seasonal / full-time

employees, decreasing worker compensation premium over 35%

04/91 – 09/01 Director of Recreation

Indian Acres Club of Thornburg, Inc.

*Created a year round Recreation Department for over 6000 members and guests

*Accurately forecast and manage $375,000 annual budget for pools, bar, restaurant,

recreation center and concessions

*Lead creative and team building games for staff, members and guests

*Plan and oversee tours, overnight trips, parties, sports activities, special events, and

tournaments (all ages)

*Extended recreation season to include Easter and Halloween holiday activities

*Expanded holiday programs and restructured theme activities for families &

children

*Overhauled pool operations and aquatic program

*Supervise Recreation Activity Committee; motivate up to twenty volunteers

*Strengthened relationship between recreation department and owners’ clubs

*Refurbished / increased recreational amenities

CERTIFICATIONS

02/10 M-201

12/08 Certified Association Management Specialist

11/08 Certified CMCA

11/07 M-204

08/07 M-203

03/07 M-100

03/99 “TIPS” course, sponsored by V.A.B.C.B.

05/96 Certified Park Operator (CPO)

01/96 Graduate of the National School of R. V. Park and Campground

Management

05/94 Certified Pool Operator

11/92 Graduate of Supervisor’s Management School

02/90 Graduate of the School of Sports Management

89 – 92 Certified in First Aid & CPR

RELATED WORK EXPERIENCE

01/94 Attended the National Institute of Golf Management School

08/93, 06/92, 06/91 Sponsor/Instructor for Girls Basketball Camp (16-uunder)

03/91 Assistant Coach for the 1991 14 & under Girls’ AAU Basketball

Team

03/89 Assistant Coach for the 1989 Girls’ Basketball AAU Tournament

11/98 Attended the Graduate School of Supervisors’ Management School

PROFESSIONAL MEMBERSHIPS

7/2010 - Present p.o.a.v.a. Board of directors

2007 – Present Member - Caroline County Sheriff’s Dept. Business Advisory Team

1991 – 2001 Virginia Recreation and Parks Society

1991 – 2001 National Recreation and Parks Association

1991 – Present National Youth Sports Coaches Association

1983 – Present Amateur Softball Association Umpire

1995 – 1997 Recreation Commercial Resorts Association

REFERENCES AVAILABLE UPON REQUEST

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