Donna L Andrews

** ****** **.

Edison, New Jersey 08817

Phone: 347-***-****

lcsnmj@r.postjobfree.com

Objective

A position with your company as a DISPENSING OPTICIAN. And Create Customers for

Life.

Abilities

Experience in designing, measuring, fitting, and adapting lenses and frames for clients

according to written optical prescription or specification.

Employment History

Lab Manager/ Optician

07/2011 - Current Eyes On You Family Eye Care Rahway, NJ

SALES SUPERVISOR, DISPENSING OPTICIAN

07/1994 - 05/2010 LensCrafters Springfield, VA

SALES SUPERVISOR:

Direct and supervise employees engaged in Sales, Inventory-taking, Reconciling Cash

Receipts, or in Performing Services for Customers.

Monitor Sales Activities To ensure that Customers receive Satisfactory Service and

Quality goods.

Inventory stock and reorder when inventory drops to specified level.

Instruct staff on how to handle difficult and complicated sales.

Interview, and evaluate personnel in sales, counseling associates when needed.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of

alternative solutions, conclusions or approaches to problems

Actively Looking for ways to help people

Call customers

DISPENSING OPTICIAN:

Design, measure,fit and adapt lenses and frames for clients according to written optical

prescription or specification.

Assist client with selecting frames

Measure customer for size of eyeglasses and coordinate frames with facial and eye

measurements and optical prescription.

Prepare work order for optical laboratory and containing instructions for grinding and

mounting lenses in frames.

Verify exactness of finished lens spectacles.

Adjust frame and lens position to fit client

May shape or reshape frames

Troubleshoot complications with Prescriptions and or materials

LAB MANAGER, DISPENSING OPTICIAN

07/2006 - 12/2008 Brahm and Powell Guild Opticians Old Town Alexandria, VA

Lab Manager:

Supervised All Jobs coming into Lab.

Responsible for Quality Assurance, ANSI STANDARDS

Maintaining all job orders in a timely manner.

Performed finished Lab work, tracing, repairs.

Operated Briott Edger.

Purchased supplies

Ordered contacts for Doctor

DISPENSING OPTICIAN:

Recommended Frame selections for customers

Uncovered Patients needs

Reviewed Lens Options

Performed adjustments and Fittings

Operated Lensometer

ADMINISTRATION:

Maintained Doctors Schedule

Managed Appointment Books

Contact Patients

Order Frames

Credit card processing

Cash Management

Education History

Completion Date Issuing Institution Qualification Course of Study

04/1997 Elaine Bryant Adult Vocational School Dispensing Optician

Education Certificate

12/1980 U.S. Naval Radioman School

06/1980 Edison High School High School Diploma General High School

Curriculum

Honors

* Outstanding Customer Service Award

* Recieved more than 30 Customer Satisfaction Letters

Additional Information

Volunteer:

* Nursing homes - helping elderly with glasses

* Schools - Helping repair and adjusting children's glasses

* Senior Centers - Volunteering with adjusting and repairing glasses

* Vision Van - Helping Inter City kids that need glasses

Outreach/Vision Van

* LensCrafters, Springfield, VA.

* Gave free eye exams for underprivileged kids

* Traveled to Retirement Homes to adjust and repair glasses

References Available on Request

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