Customer Service Sales
Resume:
KELLY A. NEAL
***** *. ******** *** *. Unit B.
Aurora, CO 80017
Objective: To obtain employment in customer service and sales
Summary of Qualifications
* ***** ********* ******** service in both the retail and food service industries
Outgoing people person that enjoys working with individuals from various backgrounds
Excellent computer skills with experience in Microsoft Office programs
Experience working with children with special needs including down syndrome and autism
Experience working as a tutor with children in elementary school
Work Experience
August 2009-May 2012 Nursery Attendant/Sunday School Teacher
Provided basic care to children from 0 months -12 yrs of age
Ensured a safe environment by identifying and eliminating any potential hazards
Prepared lesson plans and provided instruction to children in safe environment
Obtained arts and crafts materials and instructed children how to construct various items
Developed games and various activities to entertain and teach children social skills
April 2011 Origin Coffee and Tea
Helped customers determine the best coffee for them.
Worked cash register and maintained an accurate account for money
Stocked baked goods
Cleaned dishes that were used after customers left
Sold purses and coffee cups that were on display to help benefit girls who were in slavery to become rescued
September 2007-July 2009 Lifeway Christian Stores Sales Associate
Provided customers with assistance in locating books and other items in the store
Operated cash register and ensured proper payment transactions were completed
Stocked shelves to ensure all store items were available to customers
Processed special orders to obtain items that weren’t readily available in the store
Coordinated shipping of orders to ensure correct items were received in a timely manner
Answered phones and took messages and provided information to customers
October 2005-July 2006 Marie Calendars Hostess
Coordinated seating arrangements for customers to ensure distribution of services among wait staff
Performed retail sales of baked goods and processed payments
Answered phones and provided information to customers regarding restaurant services
Ensured restaurant lobby remained clean and aesthetically pleasing to provide positive first impression to customers upon entrance
Education
B.A. Sociology California State University, Sacramento, CA Jul 2011
A.A. Liberal Arts Fullerton College, Fullerton CA Jun 2009
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