Erin Westergren
** * *** *. **********, IN, ***** 219-***-**** *******@*****.***
Education
M.B.A. Focus in Accounting, 2007
Keller Graduate School, Merrillville, IN, 46410
B.S. Organizational Leadership and Supervision, 2004
Minor in Computer Technology
Purdue University, School of Technology, West Lafayette, IN 47906
Experience
Direct Buy, Merrillville, IN June 2006-Present
Senior Internal Auditor
In charge of the Canadian locations audits.
Conduct audits to ensure that they are in compliance with their franchise agreement.
Arrange audit schedule and proof audit reports for other auditors in the department.
Review with franchisee the locations financials, conduct a cost analysis, and discus cost saving activities.
Provide management with an opinion on the internal controls in the organization.
Assist bookkeepers and franchisees with any QuickBooks questions they may have.
Merchandise Specialist/Purchasing/Customer Service
Work with the supplier to ensure timely order deliveries.
Manage the work flow process of products from the center to the supplier.
Coordinate the product movement through different stages of the Purchase order.
Develop good rapport with in-house departments to ensure accurate and timely shipment of products to the member.
Assist in locating comparable prices for goods sold.
Answer any questions on assigned merchandise.
Instruct Accounts payable how to pay orders/line items to the proper accounts.
White Lodging, Merrillville, IN June 2006-September 2007
Night Auditor/Front Desk Agent
Verify and balance entries and records of financial transactions reported during day.
Greets, registers, and assigns rooms to guests.
Keep records of room availability and guests' accounts.
Cintas, North Las Vegas, NV September 2005-December 2005
Management Trainee
Assisted Facility Service manager in supervising over 10 partners.
Evaluated performance in sales, company procedures, and safety practices.
Coved routes while original drivers were not present and making special deliveries to customers.
Managed accuracy of sales sheets.
Managed new product contest for the location.
Assisted in training on new portable computer devices, selling techniques, and other daily procedures.
Cintas, Hammond IN January 2005-September 2005
Customer Service Manager
Scored 100% on the secret shopper call.
Liaison between customers, service managers, and all departments making sure that every customer was highly satisfied.
Trained new employee on company's procedures and policies.
Assisted account receivable tasks, proofing and prepping for the internal audit, and recruiting at a job fair functions.
Service Sales Representative/ Service Training Coordinator
Coving routes while original drivers were not present and making special deliveries to customers.
Analyze accuracy of route sales sheets.
Evaluate performance and training in areas of sales, company procedures, and safety practices.
Properly distribute paper and auxiliary goods to all routes for the following day.
Significant Computer Skills
Microsoft Office
HTML
AS/400
Q-Basic
Visual Basic
QuickBooks
Additional Activities
Organizational Leadership Association OSHA Certification
Currently sitting for the CPA Exam
REFERENCES AVAILABLE UPON REQUESTS