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Customer Service Insurance

Sandy Springs, Georgia, 30350, United States
15.00 per hour
October 11, 2016

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Evelyn D. Maxwell

***-* ******* ***** *****

Sandy Springs, GA 30350

Home: 404-***-****


I am an honest, trustworthy and dedicated person who has ambitions to further my experience and knowledge in the dental field. I am committed to superior customer service and confident and poised in interactions with individuals at all levels. I am able to multitask efficiently. I am looking for a chance to utilize my extensive experience and develop new ones.


Pediatric Dentistry, Alpharetta, Ga April 2004-May 2010

Front Desk Assistant

• Greeted Patients and Parents.

• Confirm and reserve appointments.

• Sent dental claims electronically and paper

• Closing out at the end of the day

• Handling billing and accounts receivable.

• Verify and enter dental insurance information.

• Trained others on Dentrix

• Go over Treatment plans and Financial responsibilities,

• Open the office daily

• Called on aging dental claims

• Made daily bank deposits

• Interacted wherever necessary to ensure a pleasant and productive patient and parent experience

Dr. Phillip Talley, Norcross, GA November 2002- January 2004

Front Desk

• Greet patients

• Open office

• Print and distribute daily schedules

• Daily collections

• Confirm and reserve patients appointments

• Verify dental insurance

• Going over treatment plans with patients

• Schedule appointments for daily productions goals

• Handling of patients concerns and finances for treatment


.The Dental Group, Lawrenceville, GA August 1999-October 2002

Patient Coordinator

• Greeted patients and checked them out

• Scheduling and confirming appointments for a periodontist and a general dentist

• Duplicated x-rays for insurance claims

• Answered multiple phone line system

• Created production system that enabled Doctors to view daily reports of business and financial status

• Verified Dental insurance

• Called on Aging dental claims

• Made daily bank deposits

• Sent dental claims electronically and paper

• Closed out the day and printed reports

• Posted daily and insurance payments



South Side High School


Available upon request

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