Customer Service Sales

***** ******* ****, *** ***, DALLAS, TEXAS *****

214-***-**** • ****************@*****.***

COURTNEY REED

HIGHLIGHTS

• Extensive customer service experience.

• Excellent interpersonal communication skills.

• Ability to remain calm in crisis situations.

• Flexible Schedule.

• Ability to relocate at anytime.

• Ability to set and meet goals.

• Build long term loyal customer base.

• Impeccable closing skills.

• Eager to learn new trades and skills

EMPLOYMENT

April 2012 – Sept. 2012/ Aircraft Inventory Management & Services

Dallas, Texas

Sales

Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition

Details of position: Quota-surpassing sales representative with a history of exceeding employer expectations. Enjoy talking to people and establishing a long-term, loyal customer base. Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales. Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.

October 2007 – April 2012 / Navarro County District Clerk’s Office

Corsicana, Texas

Deputy Clerk

• Employee of the Month

Details of position: Responsibilities included assisting customers and attorneys with special needs or requests, and Filing new cases that vary from Felony cases to Tax suits. Entering, scanning and maintaining each document filed in each individual case taken in. Keeping track of all cases and important documents filed in the 13th District Court & the County Court at Law of Navarro County, Texas. Making sure that all of the financial accounts are balanced and deposited correctly into the correct accounts. I have recently put together fee packets for the 13th District Court & The County Court at Law for Navarro County. This required locating and putting together Federal, State, & Local Fees and Statutes. I have also been a certified passport acceptance agent since 2007.

March 2007- September 2007

Nanny / Caretaker

Details of position: Responsible for preparing and feeding meals to children. Assisted children bathing and maintaining hygiene. Took children out for outings, walks and educational trips. Met parents to discuss weekly plans & any issues that occurred. Arranged games and other entertainment activities for children to create a positive, safe environment

October 2003 - February 2007/Claire’s Boutique/ Corsicana, TX

Sale Manager

• Employee of the Month

• Manager of the Quarter

Details of Position: Responsible for overseeing all aspects of customer service. Duties included opening and closing the store, hiring and training new recruits, and handling managerial functions as needed.

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