Technician Service
Resume:
Ginger Jenkins
Macon, GA *****
********@*****.***
Education
Macon State College Macon, GA 08/2009-05/6/2011
Information Technology, Bachelor of Science
Valdosta State University Valdosta, GA 06/1995-07/2000
Computer Information Systems
Middle Georgia College Cochran, GA 09/1993-06/1995
Computer Science
Certifications
A+ certified service technician
Hewlett Packard PC certified service technician
IBM PC certified service technician
Passed How to do Business with Compaq test
Relevant Courses
Database Principles
Project Management
Systems Analysis
Web Page Development
Visual Basic
Principals of Java
Skills
• Install MS Operating Systems to include 2000/XP/Vista
• Ability to setup and maintain peer to peer networks with 4 to 8 users
• Work with Servers running Microsoft Operating Systems
• Install different Microsoft, MacAfee software
• Administrate small networks with 4 to 10 users
• Functioning as the procuring agent for Client Services Group
• Setup routers for DSL Internet service
• Efficiently communicate with vendors on purchasing equipment
• Train new employees while maintaining and verifying employee work hours
• Transmit daily reports, preparing payroll document and deposits
Experience
Field Computer Analyst
SunPlus Data Inc. Atlanta, GA 8/2007-06/2009
Contract working with Department of Juvenile Justice
Responsible for technical assistance in providing computing services for customers. Requires travel to customer sites and being able to troubleshoot hardware and software.
Computer Technician II
Medical Center of Central Georgia Macon, GA 10/2002-8/2007
Responsible for technical assistance in providing computing services for customers. Requires being able to troubleshoot hardware and software.
Service Technician
Shiver Computers Albany, GA 08/2000-10/2002
Responsible for technical assistance in providing computing services for customers. Requires travel to customer sites and being able to troubleshoot hardware and software.
Service Technician/Sales
Computer Images Valdosta, GA 07/1999 –07/2000
Responsible for providing technical support for customers in the areas of sales and service. Required being able to troubleshoot hardware and software when arriving at customer sites.
Lab Assistant
Valdosta State University Valdosta, GA 03/1998 –07/1999
Responsible for VSU College of Arts and Sciences’ computer laboratory operation, answering student software questions, and providing technical support.
Assistant Manager
Swifty Mart Valdosta, GA 03/1996 – 12/1997
Responsible for supervising a staff of 5 full-time employees. Along with opening and closing of store.
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