Customer Service Sales

De Andre Lewis

***** *. ******** ****** *** Angeles, California 90047

Phone: 323-***-**** Cell 323-***-**** Home E-Mail: ****************@*****.***

Objective

Seeking a position in the capacity within a general business or office environment, bringing the following experience, skills, and attributes:

Extensive experience with working in general public, education, and customer service retail. Interface well with others including all patrons and professionals. Caring and hardworking with interpersonal communication, customer and office support skills.

Education

University of Phoenix January 2006- Present

Currently Pursuing Bachelors of Science Degree in Criminal Justice

Experience

Jp MorganChase (Senior Foreclosure Operations Specialist) Mortgage Department December2009 – June 2011

Loss Mitigation( Short Sales, Deeds in Lieu, and Special Forbearance)

• Responsible for processing all phases of foreclosures in AZ, CA, and NV. (FHA, VA, Conventional)

• Responsible for providing reinstatement and payoff quotes.

• Processing and monitor all HELOC loans serviced on all Washington Mutual clients.

• Demonstrated knowledge of loan service industry in areas of investor, insurer, regulatory, and state servicing requirements, remedies available for specific loan types, and real estate fundamentals

Verizon Wireless (Retail Sales Assistant Manager) September 2005- December 2009

*Present and sell company products and services to current and potential clients.

*Handling and overseeing all the day to day processes that were carried in and out of the store, and hiring future employees

*Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.

*Supervise and participate in recruiting by taking interviews of eligible candidates

Skills

Exceptional listener and communicator who effectively conveys information verbally and in writing, computer-literate performer with extensive software proficiency covering wide variety of applications. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects, and also a resourceful team player who excels at building trusting relationships with customers and colleagues.

References

Available upon request.

Contact this candidate