Account Manager

Jennifer Hoffman

Permanent Address

****A Triwoods

St. Louis, MO. 63119

Cell 314-***-**** **************@*******.***

OBJECTIVE

To obtain an Account Executive position with a company that gives me the opportunity to utilize my current skills of creating, building and servicing customer relationships with a high degree of customer satisfaction while affording me the opportunity to grow my career.

EDUCATION

Missouri State University Springfield, MO

Bachelor of Science Organizational Communication / Marketing

Graduation Date: Spring 2003

STRENGTHS

• Posses a high level of customer focus and desire in fulfilling all client requests in a helpful manner

• Team player in doing my part for the better of the whole and helping out others in any way I can

EXPERIENCE

Top Rx Saint Louis

Account Manager Dec 2008 – June 2009

• Call on leads to start new accounts

• Discover the drugs that pharmacist needs that Top Rx can supply

• Maintain relationships with new customers to continue business growth

French Gerleman Saint Louis

Account Manager Feb 2008- Dec 2008

• Manage relationships and ensure satisfaction of clients

• Call on prospective new clients

• Inform and educate clients on new products that meet their needs for automation, electrical supplies, power transmission, and data com

Swank Motion Pictures Saint Louis

Account Executive Dec 2003 – Feb 2008

• Maintain relations with current accounts with daily phone calls and campus visits

• Develop new accounts by staying in contact with prospects and their needs

• Work directly with several Hollywood movie studios to determine film print availability and execution of delivery to clients

• Assist in marketing and promotion for all accounts to ensure the client remains satisfied

• Continue to increase revenue and film rentals per semester as a result of building relationships with current client base and developing action plans that create semester after semester of growth

ACHIEVEMENTS

• 2008

• Started 15 new accounts

• Won 2nd largest lighting contract

• 2007

• 107% to budget spring semester

• 107% to budget summer semester

• 101% to budget fall semester

• Increased 2007 expansion accounts 243% over 2006

• 2006

• 109% to budget spring semester

• 112% to budget summer semester

• 100% to budget fall semester

• Grew new business 47% resulting in 7.1% revenue growth

• 2005

• Exceeded 2005 fall semester budget 104%

• Increased 2005 community college business 202% over 2004

• Increased 2005 underperforming accounts 149% over 2004

• Grew new business 35% resulting in 5.9% revenue growth

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