Anthony Judd resume'

ANTHONY W. JUDD

*** *. ****** **. • Gilbert, AZ 85233 • 740-***-**** • *******@*****.***

PROFESSIONALSUMMARY

● Enthusiastic, customer-focused sales and marketing professional with over 20 years experience.

● Successful performance record increasing business volume and revenue with both start-up and existing

companies.

● Experienced entrepreneur and small business owner.

● Outstanding rapport-building and customer service skills.

● Diverse workforce experience, including insurance, healthcare, property management, accounting, and

travel industries.

● Over 10 years community volunteer experience, including coaching/motivation of youth and adults and

community property management.

● Work equally well in self-starter or team-based settings.

EXPERIENCE

Melaleuca, Inc. - Idaho Falls, ID

Executive Director: March 2003 - Present

• Manage all activities involved in running a 500,000.00 home-based health and wellness business.

• Plan and initiate marketing strategies, procure new customer base, service existing customer accounts.

• Attained Executive Director status within first 7 months of operating – developed over 1000 new accounts in that time frame.

• Develop and mentor new and existing sales and marketing talent.

• Attend semi-annual corporate Leadership Development Conferences to continuously enhance skill set.

United Airlines - Phoenix, AZ

Customer Service Representative: November 2006 - November 2008

• Worked all aspects of United Airlines physical flight ground operations at Sky Harbor International Airport: directing incoming/outgoing airplanes, transitioning baggage, operating technical machinery, physical inspections of airplane, etc.

• Excelled at leading and motivating ground crews to complete rapid turnaround times with minimum baggage error.

• Accustomed to working in extreme outdoor climate conditions; i.e., extreme heat, cold, wind.

• Selected to complete special Advanced Customer Service training course off-site.

Jaycee Golf Course Board - Chillicothe, OH

Board Secretary / Vice Chairperson: January 1998 – December 2004

• Initiated and managed business development plan (short- and long-range) for community service organization’s 110-acre golf course property.

• Conducted operations and physical property management activities for course and clubhouse, including: managing budget, insurance, maintenance, club assets, real property, equipment, etc.

• Along with volunteer Chairperson and Treasurer, responsible for moving property from periodic debt to financial independence during tenure.

• Hired and managed professional staff, including PGA professional, superintendent/groundskeeper, and support staff; negotiated staff contracts, completed semi-annual performance reviews.

• Prepared the agenda and meeting minutes for monthly meetings.

CONTINUED

Robert Shoultz Insurance Agency - Chillicothe, OH

Associate Agent: August 1998 – May 2004

• Worked as an independent insurance agent to promote business growth and quality customer service by 30% over a 5-year period.

• Planned and initiated marketing strategies, developed new customer accounts, serviced existing accounts, and analyzed and resolved billing discrepancies.

• Assessed insurance needs of prospects and clients on an ongoing basis – required vigilant continuing education and market knowledge.

• Conducted insurance needs analyses for both businesses and individuals.

• Designed and produced marketing materials, including brochures, mailers, and flyers.

Judd Insurance Agency - Chillicothe, OH

Associate Agent: December 1996 – August 1998

• Started, owned, and operated independent insurance business worth $350,000.00 annually.

• Planned and initiated marketing strategies, developed new customer accounts, serviced existing accounts, and analyzed and resolved billing discrepancies.

• Assessed insurance needs of prospects and clients on an ongoing basis – completed continuing education and refined market knowledge.

• Conducted insurance needs analyses for businesses, individuals, and families.

• Designed and produced marketing materials, including brochures, mailers, and flyers.

Vision Service Plan - Columbus, OH

Provider Relations Fee Administrator: May 1996 – July 1997

• Compiled and analyzed examination and dispensing fees of medical providers, negotiated reimbursement contracts.

• Recruited providers to practice in underserved rural areas.

Group Services Representative: February 1995 – April 1996

• Generated contracts for new business and annual renewals, accurately maintained electronic financial and membership records.

• Researched and analyzed group data to provide to insurance underwriters.

Accounts Receivable/Payable Administrator: September 1992 – January 1995

• Maintained accurate accounting data and associated financial records, created and presented monthly sales reports, assisted payroll accountant, and utilized automated payroll system (ADP).

Claims Representative: October 1990 – August 1992

• Processed claims for accuracy and payment, and entered financial and claims data into electronic format.

• Maintained efficient turnaround times with outstanding accuracy levels (99% or higher).

EDUCATION

• Ohio University: 1984 – 1986; Business Management track

• Union-Scioto High School graduate: Chillicothe, OH

LEADERSHIP AND AWARDS

• Member of Chillicothe Jaycees: 1997 – 2006

• Varsity Assistant Coach, Amanda-Clearcreek High School Basketball Team: 2004 – 2005 season

• Varsity Assistant Coach, New Lexington High School Football Team: 1996 – 1997 seasons

• Varsity Assistant Coach, Ridgemont High School Football Team: 1995 season

• President, Ohio Left-Handed Golfers’ Association: 1987 – 1988

• Accomplished amateur golfer and golf coach

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