Clark resume-Admin, etc

Amy Clark-

Please meet Amy Clark…

I consider myself an energetic, intelligent, well-versed individual with a’ roll my sleeves up’ attitude, with business and humor sense to match. I will exceed your expectations.

Employment

2006-Present Owner/Operator

Clark’s Cleaning and Maid Service

We offer maid and cleaning services to include Construction clean-up, move-in & move-out services to the people of Charlotte and the surrounding areas. My company offers the best selection of affordably priced residential cleaning services

2005-2006 Lake Norman Bakery Cornelius

Co-Owner/Baker

In charge of fiduciary duties for LLC business accounting.

Baked necessary goods for projected sales.

Took care of all aspects of running the business in shopping center

2004-2005 BestSweet, Inc Mooresville

Marketing assistant-Administrative assistant

Routed all incoming calls, arranged lunches, incoming and outgoing packages and screened applicants for available jobs.

Ran customer service hotline for Baskin Robbins hard candy.

Packed and shipped candy, cough drop and shipper samples for

brokers and industry trade shows via UPS

Accounts Payable clerk for shipping of orders to retail stores by processing sales orders.

Assisted marketing team with projects for new products to include

painting shippers, box/bag measurements, shipping specs, taste testing

2002-2004 Exult, Inc Charlotte

Payroll/ Accounting/ benefits Call center Team Lead-Admin to Manager

· Collaborated with development teams to determine the most efficient migration procedures for migration code to various testing and production environments. · Developed documentation for use by project management to explain Business Requirements and Designs of system functionality. · Conducted business analysis for integrating data sharing and process improvement. · Ensure functionality met quality assurance standards. · Interpreted workflow analysis to ensure process excellence. § Monitor Vendor relations through client surveys to maintain Health & Welfare, COBRA and Retirement benefits for cost-effectiveness to achieve profitability § Assist executives with Bonus compensation, transactions and paycheck support. § Enforce and monitor attendance and personnel policies. § Maintain the Client Service Level Agreement that is financially sensitive. § Assist in recruitment and interviews. § Provide support for processes that improve upon profit margin to include updated benefit systems. § Assist with GO4IT Greenbelt Six Sigma process redesigns

2001-2002 First Union National Bank Charlotte

401K Plan data processor

Processed 401k data files

Traded mutual funds on Vanguard.

Connected wire fund to files, ranging from $5000-$5,000,000

1991-2001 Harris Teeter Supermarkets Charlotte

Short term disability clerk for HR

AP/AR for health insurance payments (corp.)

Mass mailings for FMLA letters for STD (corp.)

Cashier, Deli-bakery night manager, cake decorator, HBA Mngr (in-store)

Education

Graduated from South Mecklenburg HS

2003 Completed Constitutional Law course-Mitchell Community College

Formal training

Workplace and information integrity and security by Pinkerton Security, Client etiquette classes, phone etiquette classes, culturalization classes to mitigate risk of marrying farmed out employment.

Software/Equipment

Operating Systems: Windows Dunn & Bradstreet Mainframe, Peoplesoft

Applications: Microsoft Word, Excel, Access, PowerPoint, MS Project, MS Outlook, Smartstream; Siebel 6.0; Lotus Notes; Electronic vouchering systems, Critix, Oracle; FileNet; CHRISP, Skopus Lite, Wystar, Oracle, Trustmark, ProPublisher, Novell; Synergy; Document Direct; PeopleSoft 7.2 and 7.0; Application Extender; NCS Cash Management

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