Medical Assistant Front Office

HENERREE JANINE JOHNSON

**** *** ***** ***** ** • Roswell, GA 30075 • 678-***-**** • 678-***-**** (m) • lamjdw@r.postjobfree.com

CERTIFIED MEDICAL ASSISTANT

Educated, Experienced, and Ambitious Medical Assistant, offering over 15 years of experience and a Medical Assistant Certification. Assists physicians with a variety of tasks including venipuncture, obtaining vitals, ECG’s, administering medications, and injections. Performs all front and back office tasks as well as clerical duties.

Creative…Personable…Organized…Hard Working…Loyal…Successful…Professional

Goal Oriented…Knowledgeable…Consistent…Attentive…Motivated

• Leadership/Motivation/Teamwork

• Veinipuncture, ECG, Injections, etc

• Implements Patient Treatment Plans

• Patient Triage • Medical Assisting/Administration

• Communication/Patient Relations

• Knowledge of HIPAA Guidelines

• Performs LPN Assignments • Maintains Patient Files/Charts

• Insurance/Referral Verification

• Proficient Computer Skills

• Strong Phlebotomy Skills

PROFESSIONAL EXPERIENCE

MEDICAL ASSISTANT / ADMINISTRATOR, Northside Bariatric & General Surgery Center, 2006-20010

• Prepared all bariatric, general surgery, and basic patients for office visits; completed detailed patient intakes, reviewed history and current information (verbal and written), verified insurance and referrals, prepared exam rooms and patients for practitioner examinations, and obtained and recorded vital signs

• Provided assistance to the physicians with detailed physical exams and procedures and performed interventions ordered by the practitioner; medications, dressings and wound care, irrigations, suture removals, specimen collection, veinipuncture, and administered medications (orally and via injection)

• Implemented detailed patient care plans; provided nutritional counseling, surgical after-care instructions, patient education according to guidelines, and prepared materials for diagnostic studies

• Coordinated telephone requests to refill prescription drug medications according to the physician’s directions

• Managed the daily administrative tasks in the front office; accepted incoming phone calls on a multi-line phone system, scheduled appointments, responded to patient questions, and resolved patient concerns

MEDICAL ASSISTANT – BACK AND FRONT OFFICE, Dr. J.T. Cooper, M.D., 2005-2006

• Conducted patient interviews to obtain a detailed medical history and performed all vitals, injections, ECG, capillary sticks, and venipuncture; implemented all physician orders and guidelines for patient care, stocked and prepared exam rooms (following universal precautions), and prepared laboratory requisitions and specimens

• Prepared, updated, maintained, and organized patient records with clinical information & other correspondence

• Managed the daily administrative tasks in the front office; accepted incoming phone calls on a multi-line phone system, scheduled appointments, screened new patients, responded to patient questions, & resolved patient concerns

CLINICAL ASSISTANT – BACK AND FRONT OFFICE, Dr. L.M. Rivkin, M.D., 1995-2005

• Obtained all vital signs from patients including detailed tests: pulmonary function tests, inhalation treatments, oxygen saturation tests, ECG, venipuncture, and any injections (as necessary)

• Instructed nutritional classes for new and return patients which covered all aspects of a healthy lifestyle

• Managed the daily administrative tasks in the front office; accepted incoming phone calls on a multi-line phone system, verified insurance and referrals, processed insurance claims, generated daily balance sheets, processed laboratory specimens and requisition forms, scheduled appointments, screened new patients, responded to patient questions, resolved patient concerns, and developed written and computerized detailed patient history forms

CLINICAL ASSISTANT – BACK AND FRONT OFFICE, Dr. D.E. McBrayer – OB/GYN, 1996-2006

• Prepared patients for practitioner encounters and performed various encounter tasks; obtained vital signs, injections, venipuncture, intravenous infusions, and administered any prescription medications

• Educated patients on medical processes, obtained patient’s detailed history, and collected current information

• Provided prevention, early intervention, and ongoing health education for patients and families (as necessary)

• Coordinated telephone requests to refill prescription drug medications according to the physician’s directions

• Managed the daily administrative tasks in the front office; accepted incoming phone calls on a multi-line phone system, scheduled appointments, screened new patients, responded to patient questions, & resolved patient concerns

EDUCATION, TRAINING, AND CERTIFICATIONS

• MEDICAL ASSISTANT CERTIFICATION AND DEGREE, Career Development Center, Rock Hill, SC

• Health Saver First Aid, CPR, and AED Certified

• FUNDAMENTALS OF NURSING COURSEWORK, York Technical College, Rock Hill, South Carolina

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