Customer Service Manager

MARK KOSLOSKE

***** ****** ** *

Avon, Minnesota 56310

763-***-**** • ********@*******.***

OBJECTIVE

Utilized public relations expertise, creativity background, acquired profession skills, and numerous years of experience gained in business relations, customer service and education. Ambitious work ethic motivated as well as dedicated to achieving high quality results.

SUMMARY

Created, initiated and implemented business relations position for multi-million dollar company.

Taught various levels of education; enhancing and launching many successful careers.

Directed, choreographed and music for numerous professional theatrical /musical productions.

PROFESSIONAL EXPERIENCE

Business Relations Manager 2008-2010

Your Home Improvement Company, St. Cloud, MN

• Designed, implemented and coordinated local and state programs/events

• Increased networking system, public appeal, and advertisement campaign

• Gained experience in reporting, record keeping, and problem solving skills

• Strengthened administrative leadership and supervisor skills

Profession Educator 1994-2005

Wayzata Public Schools, Plymouth, MN

• Successfully motivated, educated and taught various grade levels by challenging students in striving to reach their full potential.

Youth Director 1987-1994

Various Denominational Churches, St. Paul and Minneapolis, MN

• Created, organized and conducted a myriad of programs, events, trips and workshops for 7th-12th grade youth.

• Directing youth musicals

Flight Attendant 1986-1989

Eastern Airlines, Miami, Florida

• Offered ambitious customer service and safety to clients

• Served as flight attendant crew lead

Professional Director and Choreographer

Theater Companies and Educational Institutions, Minnesota 1973-2010

• Directed, choreographed and musical direction for a variety of musicals

EDUCATION

Bachelor of Science Degree: (K-6) Elementary Education 1994

Augsburg College, Minneapolis, MN

Bachelor of Science Degree: Theater Arts Education 1997

Minor: Music Education

Mankato State University, Mankato, MN

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