Real Estate Project Manager

OSCAR CASTANEDA

**** **** **** ****

Flower Mound, Texas 75022

214-***-**** Home

SUMMARY OF QUALIFICATIONS

Progressive career experience in positions requiring excellent Customer Service, Public Relations, Sales and

Marketing skills. Recognized for:

Meeting and exceeding revenue goals.

Developing, servicing and maintaining client base.

Interacting professionally with buyer/seller/investor/government and public agencies.

Projecting a positive company image.

Training and managing associates.

Assessing, troubleshooting, and correcting potential problems areas.

Preparing accurate documentation/reports.

Analyzing and organizing priorities to ensure maximum productivity.

Having exceptional dedication to quality, excellence and customer satisfaction.

Exposure to a broad range of acquisition techniques.

Computer literacy: Microsoft Word; Fidelio, LMS, MLS and IBM Systems.

Utilizing Bi-Lingual Interpreter/Translator skills: Fluent in both English and Spanish

SELECTED ACCOMPLISHMENTS

Researched potential profitability of Commercial, Multi-Dwelling and Residential Real Estate, generally

with 18% profitability built in on Residential properties.

Developed market analyses, profitability and acquisition strategies including preparation of regional

economic forecasts.

Conducted economic and financial evaluations for potential acquisition and disposition of real estate

properties and raw/developed land.

Full management responsibility for Top Real Estate Agent in Las Vegas and Phoenix.

Innovative Project Manager hired to design showroom, set up suspension systems, display inventory and

open new start-up company. Instrumental in company becoming "Top Lighting Showroom" on West

Coast and receiving several features in trade magazines.

Served as Spanish/English Interpreter/Translator in hotel management and health care industries.

Received "Congressional Recognition" from President Clinton, Senator Harry Reed, Congresswoman

Shelley Berkley and Representative Jim Gibbons for receipt of American citizenship.

PROFESSIONAL EXPERIENCE

EMBASSY SUITES 2006-2010

CONCIERGE

SCHEDULE ACCORDINGLY TO BUDGET,SCHEDULE AND PROVIDE MAINTENENCE TO FLEET,RAISED "SALT" SCORES FROM 87% TO 93%

WITHIN 9 MONTHS AND KEEPT IT STEADLY THERE TROUGHOUT EMPLOYMENT NOMINATED EMPLOYEE OF THE MONTH SEVERAL TIMES ETC.

HILTON DFW LAKES & EXECUTIVE CONFERENCE CENTER, Grapevine, Texas 2005 to Present

Guest Services

Project professional image of property by interacting with all arriving and departing guests. Recognized as a

key employee including employee of the month nominations.

OSCAR CASTANEDA PAGE 2

PROFESSIONAL EXPERIENCE (CONT.)

REALTY EXECUTIVES, Las Vegas, Nevada

Realtor

2004-2005

Researched, inspected, evaluated and recommended commercial raw land and residential single-family

homes for purchase by Realty Executives' investor group. Operated IBM Laptop with Windows XP, MLS,

Microsoft Word and Internet Software to access property compatibilities, appraisal and other information

affecting property evaluation.

PALMS CASINO RESORT, Las Vegas, Nevada

2002-2004

Guest ServiceslBellmanNalet

Accountable for professional and courteous service for 434-room all suite hotel's daily guests including

major celebrities, diplomats, VIPs and key players utilizing Spanish/English Interpreter/Translator skills, as

needed. Operated LMS Computer System to generate accurate Incident Reports.

MANDALAY BAY RESORT & CASINO, Las Vegas, Nevada 2002

Guest ServiceslBellman

Performed on-call, extra-board duties for 3,000 room "4-Diamond" Resort including Dispatcher's.

FOUR SEASONS HOTEL LAS EGAS & HUALALAI, Nevada & Hawaii 2000-2002

Department Trainer and Bellman

Hired as Valet Attendant by 4332-room "5-Diamond" Las Vegas Resort. Promoted to Bellman within 8

months. Given additional responsibilities as Department Trainer instructing new hires in Hotel Core

Values, 5-Diamond Customer Policies, Dress Codes and other procedures. Transferred to 350-bungalow

"5-Diamond/5-Star" beachside resort with amenities including convention center and golf course.

LIGHTING SPECIALISTS, Las Vegas, Nevada 1998-2000

Sales Representative and Warehouse Manager

Duties for 40,000 sq. ft. Lighting Showroom selling to custom home builders, decorators and high-end

homeowners included: Assisting customers and processing orders; receiving, stocking, pricing, shipping and

delivering inventory; training, scheduling, assigning job duties, giving written evaluations and supervising

one Assistant Warehouse Manager; operating and balancing cash registers; handling bank deposits; opening,

closing and securing facility.

RIO SUITE HOTEL & CASINO, Las Vegas Guest Services Attendant 1995-1998

HUMANA SUNRISE HOSPITAL, Las Vegas Operating Room Assist & Translator 1993-1995

EDUCATION, PROFESSIONAL DEVELOPMENT AND LICENSES

Realty Executives, Las Vegas, NV: Mike Ferry Sales, Marketing and Closing Skills Seminars

Brookhaven College, Dallas, TX: Major Human Development

Four Seasons Hotel Las Vegas, NV: Management Training Program, "5-Diamond" Customer Services,

National Labor Relations Board Regulations,

Century 21 Real Estate School, Las Vegas, NV: Real Estate Training & License

Arizona School of Real Estate & Business, Phoenix, AZ, Training & License

Texas A & M University, Commerce/Dallas, TX Real Estate Course (pre-license)

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