Manager Sales

CLIFF DAYTON

**** **** ****** • Eugene, Oregon **405 • 541-***-**** • 541-***-**** • ***********@*****.***

SKILLS

• PC software: Microsoft products (MS Office, Word, Excel, Windows 95, 98, NT 3.5 & 4.0, 2000, XP,

Vista, Access, Windows Server 2003, Exchange), Word Perfect, Quattro Pro, Lotus, Novell Netware,

GroupWise

• Network installation and administration, including OS, routers, switches, hubs, firewalls

• Excellent written and verbal communication

• Personnel management

• Proven problem solving abilities

• Ability to clearly communicate with people at all technical levels

• Customer support

• Project management

• Able to work well in a production critical environment

• Provide efficiency expertise with procedural and automated techniques

TEMPORARY WORK EXPERIENCE

2001-2003 - Full-time parent. Home, Family & Financial Management duties

Relocation & education adjustments from Texas to Oregon

2004-2005 - EMU Night Manager, UO - Night security for building. Lock-up. Till count

for on-site campus businesses. Meeting & conference setup/breakdown,

Building organization relations.

Vendor Scheduling - Schedule indoor & outdoor vendors at designated

locations, both inside and outside EMU. Inquire about vendor specific needs to

set up appropriate temporary location. Consult on size & placement.

Explain contracts; collect rent; provide extra services, as needed.

Set up Tech - Perform table & chair set ups/breakdowns for meetings and

conferences. Use judgment and discretion in making last minute changes

to set up areas after conversation with departments.

2005-2006 - Computer Harvest Coordinator - (part-time), UO - Maintain recycling database. Tear down and

recycle out-dated computers/peripherals, Organize warehouse. Assign pick-up of computers in

different departments. Interview and create work schedule for student workers.

2006-2006 – Labor maintenance duties at University of Oregon EMU.

PROFESSIONAL EXPERIENCE

Systems Engineer, New World Brands, Eugene, Oregon, July 2007 – Aug. 2010

• Test telecommunications equipment upon receipt, and before shipment to customer

• Repair equipment when possible, as needed

• Provide setup assistance of telecommunications gear, via phone/IM, Remote access

• Provide tech support assistance to customers, sales staff

• Perform firmware upgrades on warehoused product, as technology advances

• Perform all RMA functions for company, including warranty tracking automation

• Create automated tracking tools for sales, and accounting staff

• Perform monthly inventory - automation of inventory scanning process

• Assist in warehouse shipping and receiving

Infrastructure Administration, State of Texas – TCEQ (Formerly TNRCC), Austin, Texas

April 1998 – June 2001

• Responsible for infrastructure devices, including routers, switches, hubs, firewalls

• Configure, test and deploy new infrastructure hardware/software

• Plan and schedule device upgrades and changes as technology demands

• Provide Enterprise-level tech support to LAN administrators, program areas, and field offices (3500

Users and 20 field offices)

• Resolve campus and field office connectivity issues (T1, Frame-relay, ATM, IMA, FDDI, IP, IPX,

Token-ring, Ethernet, Fast Ethernet, Gigabit Ethernet, etc.)

• Manage network projects, assigning resources where needed for completion

• Assist in developing network strategies for long-term objectives

LAN Administration, State of Texas – TCEQ, Austin, Texas

June 1993 – March 1998

• Provide hardware and software network support for 250+ user base

• Perform complex technical and administrative functions within LANS

• Responsible for trouble-shooting hardware and software problems with network servers and desktops

• Automate applications and menu programs

• Provide training in an on-going basis

• Responsible for support of agency software programs and operating systems

Production Network Manager, Austin Computer Systems, Austin, Texas

June 1991 – November 1992

• Manage the local area network production line

• Supervise staff of 4

• Responsible for the building, testing and NOS installation of Novell file servers and desktops

• Responsible for troubleshooting problems with Novell file servers and PC workstations

• Load customer software and customized when necessary

• Provide technical phone support

• Maintain network product inventory

Retail PC Technician, CompuAdd Corporation, Austin, Texas

June 1988 – May 1991

• Repair and upgraded customer PC’s and printers

• Diagnose hardware and software problems

• Assemble new computers

• Install and customize OS and application software, as well as network preparation

• Provide technical counter / phone support

• Serve as a technical resource to sales staff and customers.

EDUCATION

Blinn Junior College

Texas A&M University

REFERENCES AVAILABLE UPON REQUEST

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