Customer Service Assistant

Location:

Posted:

April 16, 2012

Kelly M. Murphy

Current: CPO ****, *** College Ave. Wheaton, IL 60187

Permanent: 1603 Ferry Circle Folsom, CA 95630

Email: *****.******@**.*******.***

Education:____________________________________________________

B.A. Philosophy

Wheaton College, Wheaton, IL

• Related Coursework: Political Philosophy and Logic

Experience:________________________________________________________

Office Assistant, Wheaton College Conservatory of Music Wheaton, IL September –December 2009

• Contacted and corresponded with prospective conservatory students

• Practiced efficiency and responsibility when running all office errands

• Assisted prospective students on audition dates

Desk Attendant/ Warehouse Worker, Yosemite National Park, CA May-August 2009

• Quickly learned to utilize the camp’s computer database

• Frequently updated the computer system efficiently and accurately

• Provided helpful and friendly customer service

• Cleaned restroom, fire pits, and general campground area.

• Provided maintenance help when needed.

Desk Attendant, Fischer Hall Wheaton College, IL January 2009-Present

• Performed hourly rounds throughout the night during night shifts

• Periodically collaborated with Public Safety to ensure the safety of the students

• Quickly and effectively responded to any and all safety alarms

• Provided helpful information to students regarding lobby regulations and recreational opportunities

Law Clerk at Kathleen T. Zellner and Associates, Oak Brook, IL May-August 2010

• Efficiently filed all correspondence and case evidence

• Directed calls from both clients and potential clients

• Drove to various courthouses when needed to file pleas, court orders, etc

• Managed office supply inventory

Childcare Provider, Glen Ellyn, IL January 2011-Present

• Cared for baby girl starting when she was 8-months-old

Additional Abilities and Merits

• Familiar with Microsoft Word and PowerPoint

Extracurricular/ Volunteer Activities:____________________________________

• Youth group leader at St. James Catholic Church February 2010-March 2011

• S.C.M.O.M (Senior Citizen Outreach Ministry) November 2009-May 2011

• Wheaton College Symphony Orchestra August 2008-March 2010

• Wheaton College Symphonic Band August 2008-May 2011

• Wheaton College Crew (rowing) January 2010-November 2011

• Wheaton College Crew (assistant coaching) February 2012-Present