DONNA HALL
* ******* ******, ******, ** ***** (**7) 372 – 4831 ***********@*****.***
HIGHLIGHTS OF QUALIFICATIONS:
Proficient in Microsoft Windows, Word, Excel, PowerPoint, Access, Outlook & Internet
Experience in general office administration & clerical tasks
Typing Speed 45 WPM & experience in speed writing
Proficient in CMS Software, CSS forms, PDF Software & Legal Key
Certified as a Notary Public
Oversaw, coordinated & managed the supervision of 10 secretaries
PROFESSIONAL EXPERIENCE:
Customer Service Representative
Computershare, Canton, MA January 2010 - May 2010
Processed account status and activity to shareholders and broker/dealers and communicated by phone, email, or written correspondence. Researched account and transaction records to resolve account issues and basic discrepancies and provided documentation on customer activities and information on products and services.
Secretary/Paralegal
Rackemann, Sawyer & Brewster, Boston, MA July 2007 – October 2008
Coordinated & scheduled client meetings; maintained and input daily time sheets; edited and finalized documents and various correspondences to clients; organized documents for Closing; transmitted closing binders through pdf docs.
Executive Assistant/Team Coordinator
Edwards Angell Palmer & Dodge, LLP, Boston, MA June 2000–July 2006
Executive Assistant- Responsible for the department travel arrangements; handled Attorney expenses; drafted memos, correspondences; maintained filing and inputting daily time sheets through CMS Software
Team Coordinator- coordinated secretarial coverage; assisted in maintaining vacation and monitor attendance sheets; provided input on yearly performance evaluations; assisted new secretarial floaters.
Legal Assistant
Peabody & Arnold, LLP, Boston, MA March 1999- June 2000
Transcribed tapes and handwritten materials containing correspondence, memoranda, and other various projects; worked on the daily production of legal documents; edited and finalized documents for distribution to clients, attorney and staff; drafted and revised Purchase and Sale Agreements; prepared Closing Binders; prepared UCC’s for the Secretary of States Office.
Legal/Trademark Assistant
Testa, Hurwtiz & Thibeault, LLP, Boston, MA June 1997- March 1999
Responsible for docketing U.S. and Foreign trademarks; maintained & updated all Patent and Trademark Filing
Drafted Powers of Attorney (U.S. and Foreign) & Section 8 &15 Affidavits
EDUCATION
Paralegal Certificate
Northeastern University, Boston, MA December 1999
Certified Legal Secretary
Maintained 3.68 GPA-named to Dean’s list; related activities
Burdett School, Boston, MA May 1997