Administrator Management
Resume:
NICK CARDENAS
Fontana, California 92337
***********@*****.***
SUMMARY OF QUALIFICATIONS
Excellent track record with Healthcare Facilities Management, improved operations and achieved full compliance with Federal, State and Local healthcare facility regulations, Effective in human resources management and public relations, Positive Outcomes with all QA Programs Implemented,
Fully Bilingual (Spanish/English)
CORE COMPETENCIES
• Skilled Nursing Facilities • Financial Management • Human Resource Management • Revenue Enhancements
• Expense Control • Residential Care Facilities • Survey Process Management • Policy & Procedure
• Performance Improvement • Assisted Living Facilities • Admissions Director • Patient Relations • Social Service • Case Management & D/Planning • Reduced turnover • Developed tailored QA Programs with Positive Outcomes.
ACCOMPLISHMENTS
SKILLED NURSING HOME AND RCFE HEALTHCARE CONSULTANT - September 2011 – Present
• Serving as a Healthcare Consultant to SNF & RCFE's that are in Survey window
• Developed/implemented a tailored Q.A Program to identify internal systems that needed restructuring
• Successfully guided staff to institute different procedures that proved to have positive impact in resident care
• Participated in the Change of Condition, PPS, Weight Variance meetings, Problem solved issues.
INTERIM HEALTH CARE ADMINISTRATOR AT COUNTRY VILLA NOVATO • July 2011 – August 2011
• Decreased resident incidents/accidents significantly by instituting a new Resident Safety Program
• Achieved regulatory compliance by assisting in preparation for the facility’s yearly Survey.
• Participated in the Change of Condition, PPS, Weight Variance meetings, Problem solved issues.
• Guided staff to obtain positive results in delivering quality care services via new Q.A. Program
PERSONAL FAMILY CARE GIVER - November 2010 – April 2011
ADMINISTRATOR - NEWPORT SUBACUTE HEALTHCARE CENTER • January 2009 – November 2010
• While serving as the consultant, appointed the licensed Administrator.
• Managed the operation for 137 bed facility with 40 beds Sub-Acute Ventilator Unit.
• Developed/ implemented a new Q. A. program which was instrumental in passing survey for the first time since the owner acquired the facility in 2006.
ADMINISTRATOR - THE VILLAGE HEALTHCARE CENTER • 2008 – 2009
• Managed the operations of 54 bed Skilled Nursing and 54 bed Assisted Living Facility.
• Achieved 4 out of 5 STARS in the rating systems for SNF’s via implementation of a newly developed
QA Program.
ADMINISTRATOR - ONTARIO HEALTHCARE & BELLA VISTA HEALTHCARE CENTERS • 2007 – 2008
• Achieved the successful operations of two SNF’s with a total of 108 beds and staff of 160 employees.
• Responsible for all QA Results
• Achieved regulatory compliance by assisting in preparation for the facility’s Survey.
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EXECUTIVE DIRECTOR - MIRADA HILLS REHABILITATION & CONVALESCENT HOSPITAL • 2005 – 2007
• Ranked #1 in the Southwest Division in profitability, quality indicators and expense control
• Achieved the successful operations for 142 bed Skilled Nursing Facility with an average 50 admissions and 50 discharges/MO.
• Managed HMO/PPO contracts representing 18 – 20% of ADC.
ADMINISTRATOR - PICO RIVERA AND INTERCOMMUNITY HEALTHCARE CENTER • 2003 – 2005
• Provided oversight of 99 and 86 bed facilities with 20 sub-acute beds. Successfully passed Federal and State surveys with minor deficiencies in both facilities.
• Responsible for the Q.A. Programs and their outcomes (which were usually positive).
• Achieved positive results in guiding staff to deliver quality care services.
• Increase A/R collections from 58% collection rate to 95% within 35 days as the interim administrator.
ADMINISTRATOR - Colonial Manor and Coast Care Convalescent Centers • 09/02 - 09/03
• Assure compliance with State / Federal regulations for both facilities
• Assured delivery of Quality Care by being a “Hands on Administrator”
• Achieved successful preparedness for survey inspection and instituted a new CQI Program
• Successfully passed surveys at both facilities. No re-visit required from the Department.
• Achieved Expense Control by monitoring and adjusting budget closely.
Aegis @ Shadowridge – Executive Director • 08/01 – 08/02
• Achieved implementation of a safety program, reducing Workman’s Comp. Claims
• Effectively developed marketing plans which enhanced census growth (71% to 80%).
• Improved employee morale by recognizing the hard working staff.
• Performed Social Service Functions: Case Management, Discharge Planning
• Introduced a Quality Improvement Program that assisted in identifying internal systems problem.
OTHER SUCCCESFUL ROLES
San Diego County Hospital Administrator, General Manager with Merrill Gardens at Apple Valley, Regional Administrator with Moyle’s Health Care Corporation, Administrator at Hillhaven Corporation, Administrator at Riviera Nursing & Convalescent Home, Consultant with Omni Medical & Consulting Services, Executive Director/Vice President with Western Medical Center-Bartlett, Associate Vice President for Bay Harbor Rehabilitation Center and Administrator with Summit Care Corporation, Bilingual (Spanish/English), which was instrumental in defusing many family and resident complaints.
EDUCATION & LICENSURE
Master of Arts – Health & Safety Administration-p, Cal State University at Los Angeles
Bachelor of Arts – Health & Safety Administration, Cal State University at Los Angeles
Nursing Home Administrator License, Nursing Home Administrator Preceptor License
Certified in Residential Care For Elderly, First Aid & CPR Certified
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