Customer Service Representative

Sarah Anderson

************@*****.***

**** ****** ***** ****

Clermont FL 34711

352-***-****

Skills

• Customer Service

• Verbal Communication

• Written Communication

• Problem Solving

• Prioritizing Tasks

• Explaining and Enforcing Rules and Policy

• Handling Complaints

• Conducting Interviews

• Writing Reports

• Windows, Microsoft Office, and Adobe Photoshop

Professional Experience

Full Time Mother

2009 - Present

Our family relocated in order for my husband to accept a promotion. Now that we are situated and have built a new support system, I am eager to return to work.

Photographer – Inspire Studios

2007-2009

I started my own business doing family portraits and engagement photos. I did the photography, retouching, marketing, and bookkeeping. I also worked at a wedding/event center when needed; backing up their photographer and doing some retouching.

Cashier, Grocery Clerk, Customer Service Associate, Department Manager

WinCo Foods

1996-2007

I worked For WinCo Foods for several years, working my way through the chain of command. I have some experience in almost every aspect of the grocery industry. During my time in the Customer Service Department and my time as a Department Manager I answered customer questions, implemented and enforced Company Policy, solved customer problems, and delivered excellent customer service.

Education

Currently Attending

Academy of Art University, Online Program

Customer Contact Skills - Certificate

WinCo Foods Customer Service Training

Diversity Training Program - Certificate

WinCo Foods Management Program

Graduated

Central Valley High School

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