CYNTHIA RENEE WOOD
Charlotte, NC 28262
704-***-**** or 434-***-**** (cell)
*.*******@*****.***
PROFILE
An experienced counselor/entrepreneur offering comprehensive experience, coupled with a BS degree in Criminal Justice… Able to develop a rapport with individuals at all levels... Self-motivated, goal oriented, and focused in providing excellent customer service in a timely fashion… Excellent communication skills; both one on one or within a group... Strong leadership skills; motivates others to perform at their highest levels... Strong work ethic, committed to company success, positive and professional attitude…
Knowledge encompasses the following key areas:
Family/individual Counseling Interviewing/Mentoring Case Investigation/Management
Program Coordination Learning Discipline Treatment Plan Implementation
Need Assessments Crisis Intervention State/Federal Rules & Regulation
Safety/Quality Assurance Scheduling/Coordinating Community/Customer Relations
Staff Training/Development Retail/Front-End Management Documentation’s/Memos
Office Administration Stocking/Vendor Relations Cash Management
Daycare Worker
EDUCATION: Old Dominion University, Norfolk, VA
Degree: BS in Criminal Justice, Graduated, 2006
CAREER HIGHLIGHTS:
Vision House, Winston Salem, NC 2005 – 2007
Residential Counselor/Case Management - Volunteer Work
Effectively assisted women with their daily goals and provided case management in helping with creating measurable goals and assuring that they attended AA meetings. Developed rapport with their vocation rehabilitation counselors. Provided transportation to meetings and appointments in a timely fashion. Worked with their families and developed schedules for their children to visit on the weekends. Successfully provided mentoring and direction in getting their lives back together.
Math and English Tutor 1988 - 1991
Taught Math and English to kids for 3 years while in high school. Created lesson plans, reviewed homework, and enhanced student performance.
OTHER EXPERIENCE:
James Martin Middle School 09/08-present
Substitute Teacher
Nestle, Danville, VA 06/97 – 08/07
Cooler Inspector
Analyzed and inspected food products to ensure quality and safety standards.
Dreamz Salon, Danville, VA 11/04 – 04/06
Owner/Manager/Receptionist
Effectively managed all aspects of business development duties including hiring, training, and developing, employee, sales/marketing, promotions, ordering supplies, and maintaining inventory. Performed all receptionist duties.
Fitness Today, Danville, VA 05/95 – 06/97
Receptionist/Front-End Manager/Child Care Worker
Successfully managed all aspects of front-end duties including greeting customers, answering phones, enrolling new members, handling cash and scheduling employees. Assisted with daycare services.
Express Mart, Danville, VA 06/92 - 05/95
Cashier – Acting Supervisor
Assisted manager with various other duties including supervision of entire store, singing in vendors, scheduling workload, stocking merchandise, and handling cash. Ran cash register, greeted customers, maintained cash drawers, and provided excellent customer service.
CYNTHIA RENEE WOOD
9629 Ashley Lake Court Apt. E
Charlotte, NC 28262
704-***-**** or 434-***-**** (cell)
*.*******@*****.***
Dear Sir/Madam:
I am very interested in pursuing career opportunities where my counseling, student coaching, staff training, and related experience would be an asset to your organization. Enclosed is a copy of my resume for your review and consideration.
Some of my strengths are:
Gained knowledge in the areas of screening, interviewing, counseling, case management, group/individual meetings, performance evaluations, and government rules and regulations, safety standards and quality assurance.
Implemented various educational programs that enhanced individual performance and behavioral goals.
Consistently monitored daily activities of individual to meet their established goals.
Successfully provided need assessment and group sessions for individual and family.
Held full-time and part-time jobs in order to pay for college expenses.
Familiar with computers including windows.
Additional experience includes administration, customer service, and front-end management
Consistently increased membership enrollment through effective sales and marketing skills.
As you will see in my resume, I am a multi-tasking professional and successful entrepreneur. I developed my business from ground-up and maintained outstanding relations with each customer. Combine my education, experience determination and you get a self-driven individual who believes in achieving results. Being highly self-motivated, I am very willing to accept a challenging position that will allow me to grow and progress within your organization.
Salary requirements are open and negotiable, depending upon benefits and challenges. To further enhance my ability to help individuals achieve their potential, I welcome any additional training. I look forward to meeting with you to discuss in greater detail how my talents and experience can contribute to the success of your company. Thank you for your consideration and reply.
Sincerely,
Cynthia Renee Wood
CYNTHIA RENEE WOOD
9629 Ashley Lake Court Apt. E
Charlotte, NC 28262
704-***-**** or 434-***-**** (cell)
*.*******@*****.***
REFERENCES
Sophia Feaster, Counselor (Residential) – Co-owner
The Vision House
533 Summit Street, Winston, Salem, NC 27101
Cassandra Hill, Credit Officer
CIT Group
301 South Tryon Street, Suite 2400
Charlotte, NC 28282-1903
Linda Reid, Law/Librarian (Assistant Director)
Schulte, Roth, and Zabel Law Firm
919 Third Ave., New York, NY 10022
Alphonzo Burrell, Owner/Bail Bondsman
Burrell Bonding
213 Lynn Street, Danville, VA 24541