Customer Service Sales

**** ****** **, ******, ** *****

251-***-**** • ************@*****.***

BRITTANY M.KELLY

OBJECTIVE

To obtain a position where I can utilize my skills, education and experience in order to serve the needs of the organization, with opportunities for professional growth and development. To obtain an internship within a company that would allow me to maximize my Bachelors of Science degree in Biology, customer service, computer and leadership skills. To become knowledgeable of different occupations that will aid in climbing a corporate ladder.

SUMMARY OF QUALIFICATIONS

Bachelors of Science in Biology

Certification in CPR and First Aid Excellent written and oral skills

Proficient in Microsoft Word, Excel, PowerPoint

Over six years of experience working in diverse retail sales and customer service environments

Maintain excellent customer service skills and a proven record as a top sales performer

Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.

WORK OF EXPERIENCE

08/2011- present The Mitchell Center/ USA Faculty Clubhouse

Usher/ Concierge Caretaker of the Faculty Clubhouse at the University of South Alabama Provided services to guests in order to make their visit organized and comfortable

06/2009 – 01/2012 Wal-Mart #991 Mobile, AL

Sales Associate/Cashier

Bringing others to a particular point of view by personal persuasion and by sales and promotional techniques.

Responsible for quality customer service first and foremost

Keep a safe environment by placing merchandise in specific location

Assist customers at check-out 06/2007-2009 Goody’s Mobile, AL Sales Associate/Cashier

Sold footwear as well as clothing to a daily customer base of 25-75

Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies

Obtained a safe and neat environment in Misses, Juniors and Accessory departments 05-08/2007 and 2008 Workforce/GAPs Montgomery, Al Driver

Find and allocate cars for processing and shipping

Manufacture headliners and carpets for cars

EDUCATION

University of South Al Mobile, AL

Biology Major, Related Science Minor Bachelor of Science in Biology 2012

LANGUAGES

English

REFERENCES

Victor Cohen 251-***-****

Terry Holley 251-***-****

Dr. Juan Mata 251-***-****

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