Quality Assurance Test

ZAIRA ISMAILOVA

** ********** ***** • Thornhill, Ontario L4J 8M3

416-***-**** • *********@*****.***

SENIOR QA ANALYST

Experienced and adept QA professional focused on defining efficient and comprehensive system and application testing for diverse business needs. Superior ability to communicate and work with multi-functional technology teams, client management and end users. Proven ability to multi-task and organize complex testing and error tracking.

AREAS OF EXPERTISE

Quality Assurance • Client Communication • Application Testing Development

Process Improvement • System Error Tracking • User Support & Training •

Technical Documentation • Data Management • Project Management • Business Analysis

Data Mapping • Regression & Performance Testing • Scheduling & Project Planning

PROFESSIONAL SYNOPSIS

INDEPENDENT QUALITY ASSURANCE CONSULTING, Toronto, Ontario

Senior Quality Assurance Analyst

Develop and oversee quality assurance (QA) as senior contractor for new/modified systems and applications for various clients meeting diverse business requirements. Create test plans and cases, track and define issues and work directly with multi-functional technology teams to communicate errors and system issues. Monitor QA daily workload and assign duties to team appropriately for efficient completion of all tasks on time. Provide business analysis, data management and user training as necessary.

Marlborough Stirling Canada - (2010-Present)

• Worked on mortgage brokerage application project for Tesco Bank, ING UK and MorWEB Marlborough Stirling Canada’s web-based residential mortgage technology. MorWEB electronically connects mortgage brokers to lenders, credit bureaus, real estate appraisers, mortgage life insurance companies.

• Reviewed requirements documents.

• Ensured issues are identified, tracked, reported on and resolved in a timely manner.

• Handled QA on data management scripts and forecasted daily QA output communicating regularly with production/project managers.

• Communicated needed changes to development team

• Assist with data collection and creations (provide input, validate)

• Provide input to Test Strategy and Test Plans

• Developed queries using Oracle SQL for validating data quality

• Used XMLSpy for creating XML requests for testing Web Services

• Used test harness

• Provide input to Test Design from To Be Business perspective or external system perspective

• Provide input to Business Scenarios, Functional and Integrated Test Scenarios

• Used Microsoft Visual Studio 2008 Team Explorer Version 9.0.30729.1 for login test bugs

• Used Microsoft Windows SharePoint Services 3.0storing test cases and Test Plans.

• Review and validate the following:

- Business Flows

- Business Scenarios and Matrix

- Test Strategy

- Test Scope

- Test Plans

- Test Scenarios

- Test Cases and Expected Results

- Test Results

Procase Consulting - (2007 -2010)

• Oversaw QA for City of New York Commuter, CITI Bank, Card Island Credit Card DataManagement, Site Security (HIPAA), IBM Ethical Hack Citibank Investments.

• Projects as consultant with WageWorks US.

• Performed data analysis mapping, cleansing and report. Resolved support issues, worked with

• Management on QA assets.

• Provided input to Test Strategy and Test Plans.

• Developed queries using Oracle SQL for validating data quality.

• Provided input to Test Design from To Be Business perspective or external system perspective

• Provided input to Business Scenarios, Functional and Integrated Test Scenarios

• Executed WebServices regression tests for monthly and/or biweekly releases

• Executed SSO regression tests for monthly and/or biweekly releases

• Using Microsoft Windows SharePoint Services 2.0/TFS for login test bugs, storing test cases and Test Plans.

• Reviewed and validate the following:

- Business Flows

- Business Scenarios and Matrix

- Test Strategy

- Test Scope

- Test Plans

- Test Scenarios

- Test Cases and Expected Results

- Test Results

• Prioritized and evaluated testing risk for Business Scenarios and Test Scenarios

• Identified test scenario smoke testing and regression testing.

Konverge and Know - (2005-2007)

• Worked on multiple projects including Fortiva (Bloomberg Email Integration)

• Email archiving solution aimed to meet email storage management, legal discovery and regulatory compliance issues; News Group/Check Out tool aimed to be most efficient and effective tool to check facts in news industry.

• KPMG (SafeBoot project) . Tested Installation of SafeBoot server.

• Tested portal (MOSS 2007 was used for development), to be used in 148 countries for client KPMG.

• Created test plans for S.A. Armstrong LTD., used TestTrackPro/FogBugz to track errors, collaborated with client on design and provided product training for offshore QA tester.

Reviewed and validate the following:

- Business Flows

- Business Scenarios and Matrix

- Test Strategy

- Test Scope

- Test Plans

- Test Scenarios

- Test Cases and Expected Results

- Test Results

Agora Consulting Partners, Inc. - (2004-2005)

• Generated test plans/cases and tracked errors using Exception Tracker for Loblaws/photolab.ca project to create physical processing, custom album and application hosting services.

• Provided input to Business Scenarios, Functional and Integrated Test Scenarios for SOS.

• Reviewed and validate the following:

- Business Flows

- Business Scenarios and Matrix

- Test Strategy

- Test Scope

- Test Plans

- Test Scenarios

- Test Cases and Expected Results

- Test Results

Learning Enterprise Canada, Inc – (2003-2004)

• QA services from test planning and execution for spearheaded design and implementation of new quality control process for evaluating web pages of e-learning products.

• Reviewed and validate the following:

- Business Scenarios and Matrix

- Test Strategy

- Test Scope

- Test Plans

- Test Scenarios

- Test Cases and Expected Results

- Test Results

ZAIRA ISMAILOVA

• Page 2 •

*********@*****.***

INDEPENDENT QUALITY ASSURANCE CONSULTING (continued)

Leadership, Communication & Organization

• Partnered with business analysts and development teams to define, reproduce and resolve errors prior to production of products for RSL Insurance as part of Sherwood International - (2000-2003)

• Participated in conversion of Soft Quade -(2000)

• CATI software from DOS to Windows, provided internal support and managed external technical support at survey center. Developed and conducted regression testing of multiple platforms for I2 Technologies- (1998-1999) of supply chain management software. Managed testing in strict audit compliance environment with version control to protect integrity of QA environment.

• Praised by clients for testing development and QA management for Groveware -(1998-1999) Inc’s web-based meeting/seminar management system.

• Improved speed and accuracy of regression testing for financial applications for Data Quest -(1997-1998) Software Development working cohesively with design and engineering departments throughout process.

• Tested automated accounting system for Catalyst Marketing. (1995-1997)

EDUCATION

Bachelor of Science in Applied Mathematics

Moscow State University, Moscow, Russia

Progress Database Management Certificate

Software Testing Diploma

Innovative Technology Alliance Computer School, Toronto, Ontario

TECHNICAL SKILLS

Software/Programming Languages:

Net 3.0, .Net Framework, ASP.NET, Oracle 11.0/8i/7.3, Java 1.8, Oracle 8i, Unix Sun Solaris Internet Explorer 5, Netscape 6/4.03, UNI, Windows NT, JAVASCRIPT, JSCRIPT.NET, AJAX, C++ Flash 8, XML, ATL COM+ ZIP SFTP, SQL SERVER, WinRunner 5.01

Bugs tracking Systems:

Microsoft Windows SharePoint Services 2.0/TFS, TamperIE, PR-Trucker

TestTrackPro, FogBugz, Exception Tracker.

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