Office Professional

Donetta M. Dennis

Objective Office Assistant in fast paced office, with opportunity for professional growth.

Experience HR Dept.

*/**- ******* *** ***** City, Iowa

Call resumes, interview applicants.

Explain healthcare and dental benefits.

Data entry, scheduling, time management skills.

General Clerk

2/06 - 7/06 EMC Mortgage Lewisville, Texas

Added loan sheets to mortgage files.

Scanned all loan files into new computer system.

Re-prepared loan files for delivery.

Data entry, computer, scheduling.

Receptionist/Call Center Supervisor

9/05 - 5/06 B and B Services Lancaster, Texas

Answered all service calls after hours.

Dispatched service men to homes.

Set appointments and followed up on service work.

Supervised call center with 5 employees.

Office Manager

5/97 - 2/04 Alliance of American Veterans Burien, Washington

Mapped out driver’s routes.

Dispatcher for pick-ups.

Supervisor for call center with 25 employees.

Mediator, data entry, weekly reporting.

Education Seattle Community College 2000 Seattle, Washington

Dallas Community College 2005 Dallas, Texas

Office Support Specialist / Financial Support Specialist

Perfect attendance, Dean’s List, Honor Roll, Mortgage Lending Certificate

References References are available on request.

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