Customer Service Representative

Javier Jr Solis

***** **** ****** ****** *** Springs, CA 92240

760-***-**** *******************@*******.***

Career Overview

Customer Service Representative - Client Relations - Data EntryResults-driven Customer Services Representative with proven ability to establish rapport with clients.Highly enthusiastic customer service representative with 4+ years client interface experience.Motivated customer service representative with over three years retail experience in a fast-paced environment.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strenghts

Customer service, Invoice Processing, Adaptability, Creative Problem Solver, Strong Organizational Skills, Listening Skills, Excellent communication skills, Ms Windows proficient, Fast Learner.

Accomplishments

Customer Assistance, Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed, Customer Interface, Greeted customers upon entrance and handled all cash and credit transactions, Assisted customers over the phone regarding store operations, product, promotions and orders, Database Maintenance, Assisted in the managing of the company database and verified, edited and modified members’ information.

Work Experience

Computer Technician Described product to customers and accurately explained details and care of merchandise.Assisted customers in person and via telephone.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Processed daily invoices and billed renewed invoices to clients.Interacted with customers and retail buyers to expedite orders.

Educational Background

Awarded the [Comp Ti] Scholarship 2012

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