ROZELLA MARTIN
Phone: 832-***-****
Alt: 713-***-****
Email: **********@*****.***
Profile
Self motivated and result driven team player possessing great communication skills, seeking a challenging growth oriented position in a field that I can utilize my strong background in customer service /collections
Experience
Max Revenue Service 09/2009- Present
• Medical Collections using Cubs System
• Called clients to reconcile hospital bills
• Data Entry
• Customer Service
• Inbound and Outbound Calls
• 10-Key-By-Touch
R&L Environmental Services 12/08 – 03/11
Commercial Cleaning
• Clean office buildings
• Handled personal client information
• Customer Service
FMA Alliance LTD 07/04 -12/08
Accounts Receivable
• Called clients to reconcile delinquent debt
• Handled personal client information
• Data entry
• Typing
• 10-key by touch
• Heavy customer service
• Handled inbound and outbound calls
• Trained new employees
Airmail Magazine 09/01- 08/04
Office Manager
• Managed office, open and closed
• Supervised employees
• Set appointments for sales rep
• Typing, Filing
• Handled multiple phone lines, inbound and outbound calls
• Heavy customer service