Manager Training

Allison J Battis LSW

*** ******* **, ********, ** 03811 • ****************@*****.*** • Tel: 603-***-****

Personal Statement

I am a highly organized individual that possesses excellent time management and prioritizing skills. I have extensive experience in the geriatric case management field and love to learn and take on any new challenges that come my way. I work extremely well with others, as well as independently and adapts easily to any given situation. I am seeking a position in which I can utilize my extensive skills and experience that I have attained throughout the years as well as enhance them in my new position. I have been a licensed social worker for 8 years and I have also obtained a Geriatric Care Certificate by taking online courses from the Boston University Geriatric Social Work institute.

Work Experience

Staff Development Manager (Jan-2004 - Jan-2012)

Elder Services of the Merrimack Valley, Lawrence, MA

participated in the hiring and training of new staff.

consulted with other managers to identify the training needs necessary for excellent job performance as well as participated in the overall training schedule.

managed the Elder Care Funds and assured that the funds were spent and utilized in the most appropriate way by maintaining a log and monitoring monetary grants by reporting annually to the appropriate parties to ensure the funds were spent as dictated.

excellent rapport with all staff and ability to relate to staff at all levels, as well as to encourage and motivate employees to excel in their job role.

supervised 18 care managers and provided the support and resources needed to perform their jobs in the most efficient way.

responsible for developing and writing yearly employee evaluations in order to keep up with the performance of the employees I supervise.

manage and oversee three specialized programs offered within the agency in order to promote and enhance their enrollment and success rate effectively.

utilized my excellent computer skills in order to provide the employees the training necessary to learn our specialized data base used to maintain and keep up to date client information.

Case Manager (Nov-1998 - Jan-2004)

Elder Services of the Merrimack Valley, Lawrence, MA

maintained a caseload of 90-100 clients.

created individual service plans to best address client needs in order for them to remain as safely as possible in their home.

worked within an interdisciplinary team model (nurses and case managers) in order to best meet the clients needs through customized care plans.

provided clients and their family members with resource information necessary as well as assisting them in making appropriate decisions in relation to the clients needs and well being.

monitoring client services to assure that their needs are being met and customizing the changes that are necessary to assure their safety at home.

worked closely with providers and Councils on Aging in order to obtain the services and resources necessary for in-home care.

Education

Bachelor of Science in Allied Health Sciences

Merrimack College, North Andover, MA (Sep-1993 - Jun-1997)

GPA: 3.2

Minor: Sociology

References

References Available on Request

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