Night Auditor/Reservations phone agent/front desk agent

**** *. ********* **. #*

St. George, UT *****

Phone: 435-***-**** or 702-***-****

Email: *********@*****.***

David S. Nelson

Objective Front Desk Receptionist

Experience Las Vegas Hilton Hotel and Casino Las Vegas, NV 1996-2010

Room Reservations Agent

• Performed and trained in the correct procedures for room reservations.

• Demonstrated a good conversion rate of reservations per call.

Outrigger Hotels Hawaii Honolulu, HI 1983-1996

Night Auditor/Front Desk Agent

• Accurately executed night audit while multi tasking in front desk, PBX, customer service, and security duties.

Education • B.S. Mathematics - Luther College, Decorah, IA, 1983.

• Decorah High School, Decorah, IA 1979

Computer Knowledge • AS400

• 10-key

• Outlook Express

• Microsoft Word, Excel