Experience Mailroom Worker

Deborah Cook

Mobile Phone: 719-***-****

Secondary Phone: 719-***-****

E-mail: **********@*****.***

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Production Mail Assoc

October 2006 - February 2010

Progressive Insurance Company | Colorado Springs, CO

Responsible for printing insurance bills, manifesting jobs to be ready for post office, running bills on kern machines for preparation for customer mailings, re-preparation of drop outs from machine for customers mailings, traying and verifying documents correct and complete, sorting out going mail by post office regulations, sorting and filing document pages for future reference. One Team One Goal

Filing, Computer Literate, Customer Orientated, Detailed Orientated, Multitasker,

Documentation Specialist

August 1997 - July 2006

Principal Financial Group, Inc. | Colorado Springs, CO

Received multiple team player and achievement certificates over my almost 9 year’s employment with company. I am a great team player. I also have great enthusiasm to learn all I can. Started out opening and sorting incoming mail, sending out claims, correspondence and legal documents to other sites of Principal. Was one of the first two employees, in Colorado Springs, to trouble shoot, enter and deposit checks from insured’s and providers for the company, Data entry of correspondence from insured’s and providers. For 3 yrs was task coordinator managing work flow for 6-8 other employees and completing work in a timely manner. Contacting insured’s/providers if more information needed for identification purposes. Filled in for receptionist as needed. Ran Kodak i820 scanner requiring multiple job changes (medical or dental ins forms, ect.)

Data Entry, Filing, Computer Literate, Customer Orientated, Detailed Orientated, Multitasker,

Asst Executive Housekeeper

May 1990 - August 1997

Drury Inn | Colorado Springs, CO

Started out cleaning rooms as a housekeeper, moved into doing laundry. Than was promotived to Asst Executive Housekeeper. This role consisted of organizing workflow, scheduling rooms to be cleaned daily, meeting the demands of the guest, inspecting rooms (making sure they were up to company standards before being occupied) was going to be promoted to Executive Housekeeper but decided to leave the company.

Data Entry, Filing, Computer Literate, Customer Orientated, Detailed Orientated, Multitasker, ________________________________________

EDUCATION

Some College Coursework Completed, Accounting and Computers,

9 1982 - 5 1983

Pikes Peak Community College | Colorado Springs , CO

Other than some college, it has been on the job training and my enthusiasm to learn.

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SKILLS

Data entry, ten key, multitasker, detailed oriented, customer oriented

Filing, Computer Literate

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