Customer Service Medical

Nakiah .S Bethea

*** *.******. ***

Rahway, N.J. 07065

Home:732-***-****

Cell: 908-***-****

*******@*******.***

Objective:

A position that will utilize my skills and offer opportunities and growth.

Education:

2003-2004 Drake College Elizabeth, NJ

Courses Study:

Medical Billing Clinical 1&2

Medical Terminology EKG

Keyboarding Phlebotomy

Filling & Record Management

2001-present Union County College Cranford, NJ

Courses Study:

Mass Communication

Public Relations

Relevant Experience:

10/11-Present: Lasik Plus, Woodbridge, NJ

Ophthalmic Tech:My duties are to performs various pre/post op exams by

doing test to find if the patient is candidate. By refracting using

the Epic, topography, wavescan to check high order aberration, manual

pachemetry, manual VFC and many other testing. I prepare patients for

treatment, and I also ensures confidentiality by completing and

safeguarding medical records.I counsels patients by providing

information about treatment, use of drops, drugs, and questions about

surgery. Provides quality patient care, excellent communication, and

customer service care that creates a comfortable and welcoming

environment for the patients.

12/10-10/11:Patel Eye Associates Edison,NJ

Vision Tech: My main duties are to provide special testing such as

Macula OCT, Topography, Optic Nerve, Retinal photo, Visual field, A

scan, B scan, Auto refraction, Cell Count,Pachemetry, Anterior

Segment, pressure check using tonopin and Angiography (photo and

injection).I also prep patients for cataract surgery and assist the

doctor with sty removals. I am also responsible for ordering contacts,

checking patient insurance,and working front desk when needed

01/10-12/10:CP Eye Care E.Orange,NJ

Admitting/Registration: Duties are to admit all patients at arrival

manually verify health insurance and applying all referral from primary

care doctor to patient account while updating all demographic

information in a timely manner. Also following the HIPPA Law

maintaining medical records , confirmation calls, reminder post cards

,and scheduling appointments for the office and the Retina Specialist

and special testing ex. OCT, Specular Microscopy, Visual Field exam

ect... while training as tech.

08/07-12/09: Gruenwald & Comandatore Pediatrics Millburn, NJ

Medical Clerk/ Vision Tech: Handled the patient of any age group for

Vision Screening 24 hours weekly. I am Also responsible for in coming

and Out going records. Billing for records and Insurance Claim Check

(in billing department)

Updating and creating any informational text

1. Lab logs

2. Baby books

3. Billing notice

4. Error alert

All legal transactions w/records

1. lawyer request

2. SSA

3. DYFS

4. Insurance co.

5. Death Installments

Completion of inactive records

Any request from Dr. and RN

1. Lab work

2. Hospitals calls

3. Dr. office

4. Parents

5. Printing Encounter w/ chart for Sick Visit

Printing and pulling daily encounter (when needed)

Confirmation (when Needed)

Copying, faxing, and mailing correspondence

Answer phones/ make appointments.

05/03-09/05: Trinitas Hospital Elizabeth, NJ

Registrar: Admitting and registering patients in a timely manner while

using the knowledge of related health care,customer serves, patient

accounting, and insurance compensation and verification under the

medisoft systems.

Also responsible for transferring patients to other health

facilities, processing charity care applications,birth,and death

certificates.

03/02-05/03: Westfield Family Practice Westfield, NJ

Medical Receptionist (temp position): Duties where to answer

telephones, schedule patient appointments, filling and updating

records, process billing, word process correspondence,and referrals.

04/06-07/07: The Arc of Union County Springfield, NJ

Skill Instructor (Part Time): Responsible for the day to day living of

special needs individuals in group a home setting.

Other Experience:

08/04- 03/07: Here We Grow Child Development Center Westfield, NJ

Teacher: Teaches ages 2-3 a variety of skill and comprehension ( Fine

and gross motor skills,speech,basic direction and motivation ).

08/02-06/03:Noah's Ark Country Day School Westfield, NJ

Teacher Assistant: Teaches age 4 a variety of skills and

comprehension(Reading,writing, basic math,and motivation).

References Available Upon Request

Salary Requested can negotiated

Contact this candidate