Customer Service High School

Vivian Solorzano

Van Nuys, CA *****

818-***-**** *************@*****.***

Objective: To obtain a challenging position where advancement opportunities exist for a dedicated, hard-working employee. Bilingual (English/Spanish).

Skills and Abilities:

• Flexible-willing to take on tasks

• Cheerful outlook-positive attitude

• Self-motivated; quick learner • Able to work well unsupervised

• Communicate well with others

• Strong sense of responsibility

Experience:

Quiznos Submarine Van Nuys, CA

Cashier/Food Prep. 10/2007 to 04/2008

• Greeted customers and took orders.

• Stocking shelves and freezers.

• Daily cash transactions and assisting with the preparation of store displays.

• Stocked shelves, and marked prices on shelves and items.

• Maintaining areas of restaurant clean and well organized.

• Also handled telephone and fax orders.

Best Jumpers Sun Valley, CA

General Office Clerk 09/2006 to 07/2007

• Assisted customers with questions or concerns in a polite and courteous professional manner.

• Provide information regarding products and services.

• Handled telephones, fax and mail orders.

• Recorded and logged purchased orders that were used to fill shipping and receiving requests.

• Performed responsible clerical duties such as typing, filing, handling busy telephones, greeting visitors, scheduling appointments, operating various machines.

• Using strong customer service skills to promote sales of catalog and in-store merchandise.

Quiznos Submarine Van Nuys, CA

Cashier/Food Prep. 10/2003 to 07/2006

• Greeted customers and took orders.

• Stocking shelves and freezers.

• Daily cash transactions and assisting with the preparation of store displays.

• Stocked shelves, and marked prices on shelves and items.

• Maintaining areas of restaurant clean and well organized.

• Also handled telephone and fax orders.

Education:

Van Nuys High School Van Nuys, CA

High School Diploma 07/2001 to 06/2005

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