Human Resources Management

Doriann Shuler

816-***-**** **** W. Evans Street

************@*****.*** Springfield, MO 65810

AREAS OF EXPERTISE

• Manage regulatory and compliance for physician’s license renewals, hospital privileges, and insurance carrier participation contracting

• Supply management and cost analysis

• Manage corporate integrity agreements and prepare business contracts

• Manage special projects and assist with HIPAA ethics and compliance

• Draft and manage HCA Healthcare ethics and compliance policies for Kansas and Missouri collaborative agreements for twenty mid-level providers

• Develop office policies, procedures, and create documentation forms, manage daily office operations

• Investigation, preparation and management of pre-trial discovery (evidence and records), and coordinating depositions

PROFESSIONAL EXPERIENCE

Integrity Home Care, Springfield, MO

Global Director of Human Resources 12/2011 – 03-2012 (Company was not a good fit)

• Develops and administers employment practices throughout the company.

• Plans, organizes, and controls all activities of the Human Resources department (all 5 offices) including the development of department goals, objectives, and systems.

• Develop, recommend, implement personnel policies and procedures; maintains employee handbook.

• Develops and oversees the maintenance of records, reports, and logs to comply with EEOC, DHSS and other regulations. Assist with Affirmative Action Plan for the EEOC. Establishes and maintains department records and reports.

• Participate in administrative staff meetings and attends other meetings for professional development.

• Evaluates reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

HCA Midwest Division, Overland Park, KS

Exec. Admin. Assistant/Credentialing Manager 12/2003 – 12/2011

• Responsible for all aspects of the credentialing for 40 HCAPS physicians and 20 mid-level providers hospital privileges within HCA, non-HCA facilities, insurance participation and medical malpractice insurance.

• Track and manage the scheduling of the physician’s hospital and on-call schedules, business meetings and expenses.

• Creation of office procedures, financial records review, coordination of meetings and conferences. Act as liaison between physicians and attorneys regarding expert witness testimony for legal cases.

• Manage and supervise purchasing of supplies for three clinic offices while maintaining departmental budget records and implementing cost savings measures. Perform as IT backup coordinator and assisting with many HR department functions including payroll, develop policies and procedures, employee relationship and marketing. Assisted in the creation of the practice website. Manager for many special projects.

• Responsibilities included numerous support functions for eighteen physicians, eight mid-levels and practice administration.

Lathrop & Gage, L.C., Kansas City, MO

Insurance Litigation Paralegal 10/2001-12/2003

• As an Insurance Litigation Paralegal, the position involved insurance archaeology in regards to locating or reconstructing, cataloging and analyzing, historic insurance coverage with various types of liability cases such as toxic tort, environmental, and product liability.

• Responsibilities included review of commercial business insurance policies for primary and excess coverage claims, insurance database construction and charting, policy management and notifications, archival and reconstruction of policies and documents, and computer litigation support.

• Successful mediation results with attorneys, client representatives, and paralegals for settlement negotiations. Maintained document libraries and researched insurance carriers to evaluate financial status.

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Shook Hardy & Bacon, LLP, Kansas City, MO

Litigation Analyst/Paralegal 10/2000 – 10/2001

• As a Litigation Analyst and Case Management Team Leader, the position involved the supervision and coordination of responsibilities for eleven editors and coders interpreting documents and submitting information into a proprietary database.

• Preparation of pre-trial discovery, on-site analyses and coordination of document management in New York for a ten-week trial, including management of case documents and databases, reviewing work for attorneys within the various elements of the product liability litigation, and maintaining multiple caseloads and databases to facilitate document production and research.

• Other requirements of the position pertained to computer index analyses, preparation of memos and posting calendar events, review and analyses of witness files for trial, and preparation of post-trial notebooks.

Blackwell Sanders Peper Martin, Kansas City, MO

Business Litigation Paralegal 10/1998 – 10/2000

• The position required expertise in the supervision and delegation of responsibilities to various administrative assistants, document clerks and other paralegals on large projects or cases, and the mentoring and yearly review of these employees.

• Case management and preparation of pre-trial discovery, facilitating work for attorneys within the various elements of the commercial litigation (examples: real estate and intellectual property) project groups and maintaining several complex litigation case loads and databases including all aspects of document production and research.

• Superior research skills utilizing internet, Westlaw, Lexis and INDEX searches.

• Involved in the review, analyses, and incorporation of documents into various databases, preparation of memos, maintenance of summation databases, court filing processes, and computer index analyses. Extensive contact with clients, locations, and arrangement of depositions and service of legal process.

Robert A. Cash & Associates, Kansas City, MO

Investigator/Records Analyst 08/1995 – 10/1998

• Concurrent employment while attending classes at Friends University, the position provided expert litigation support services to many national law firms.

• Responsibilities included, but were not limited to, extensive contact with client law firms, witness interviews, nationwide travel, and the investigation, preparation and management of pre-trial discovery in large class action product liability litigation.

• Additional areas of responsibilities involved database development, and the tracking, analyses, and review of medical records for hundreds of plaintiffs.

• Other experience included assisting the sales director in the management of departmental objectives and support functions, and directing communications within the company.

TECHNICAL KNOWLEDGE

Software experience includes PC DOCS, WordPerfect , Soft Solutions, INDEX, Lexis, Westlaw, Summation, Word, PowerPoint, Excel, Visio, Case map, Text map, Outlook, Group Wise, Versys, Trex Database, Folio Views Database, Access, TLN/LTN, extensive internet research, specialized database development, EZ-labor payroll time management, and ADPpayroll database, Kronos payroll database, Centricity scheduling practice software, EMR practice software

EDUCATION

• Friends University, May 1999, Bachelor of Science, Human Resources Management, 4.0 GPA

• Wichita State University, May 1995, Associate of Science, Legal Assistant and Paralegal Certificate

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