Human Resource Manager
Resume:
Enrique A. Lucero
Oxnard, CA **033
Cell: 831-***-****
********@***.***
Objective:
A position in Organizational Development specializing in Human Capital / Management /Recruiting
Education:
Bachelors of Business Management (BSM), University of Phoenix, La Mirada, CA 11/2004
Certification- Human Resource Management Calif. State University Northridge, CA Spring 2002 - 2003
Associate of Arts Ventura College, Ventura, CA June 1990
Professional Human Resource Relations:
•Heavy H. R. & Multiple Branch Management •Organizational Development •Operations
•Strategic Sourcing •Orientation / Training •Cost Control / Reduction
•Staffing Consultation •Quantitative and Qualitative Analysis •Project Management
•Corporate Recruitment •Customer Service Management •Conflict Resolution
•Workers’ Compensation •Financial & Budget Analysis •Sales & Marketing
•On-site Management
Professional Experience:
Human Resources / Talent Acquisition – Driscoll’s Camarillo, CA 02/2011 – 09/2011
On-Site Manager Decker’s Outdoor - Select Staffing Camarillo, CA 06/2010 – 01/2011
Branch Manager - Adecco USA Oxnard, CA 05/2009 – 02/2010
Operations / Multiple Branch Manager - Westaff, Inc. Lawndale, CA 08/2000 – 04/2009
Branch Manager - Barrett Business Services, Inc. Santa Barbara, CA 11/1993 – 07/2000
Accounting Clerk - Bank of A. Levy Ventura, CA 1992 - 1993
Grocery Store Manager - Tradewinds Market Port Hueneme, CA 1984 - 1992
Heavy Human Resources & Multiple Branch Manager
•Responsible for all Human Resource functions.
•Directly responsible for multiple staffing and recruiting branches for Westaff, Inc. encompassing the entire Los Angeles County area. In addition, directly responsible for the sales and marketing.
Strategic Sourcing
•Led staffing team procurement processes including identifying requirements, soliciting proposals, negotiating contracts, and optimizing Long Term Agreements.
Staffing Consultation
•Worked with various organizations throughout the Los Angeles, Ventura and Santa Barbara County areas. Supported organizations in their complete recruiting and staffing requirements.
Workers’ Compensation
•Worked with insurance companies as a liaison between our company, medical clinics, clients and employees.
•Processed legal documentation, and performed investigations.
•Proactive training with employees regarding safety issues.
•Created modified jobs for injured employees to eliminate loss-time, and to prevent legal action.
•Partnered with Clients by going through safety tours at client sites to obtain a visual understanding client’s working environment.
Organizational Development / Orientation / Training
•Westaff: Traveled throughout the Western States assisting company offices with Company Policy Compliance, Organizational Development and Training.
•Initiated development strategies to advance staff professionally.
•Implemented structured processes for managing client’s labor pool.
•Consulted with staff employees to discuss areas of weakness and direction for improvement.
•Processed all new hires through a comprehensive orientation and training process, and made sure proper mentoring procedures were in place.
Quantitative and Qualitative Analysis
•Met with client companies and discussed quantitative and qualitative ways to improve upon the staffing system in place via a comprehensive Needs Analysis.
•Cooperated with client’s Human Resource, Production/Manufacturing, and Safety Departments to set up chain-of-command procedures for supplemental staffing; discussed and conducted root-cause analysis to improve employee quality.
Customer Service Mgt.
•Fostered improved customer satisfaction by designing and implementing strategies. Set up proper and quick-feedback procedures, and enforced proper arrival and quality calls on employee performance.
•Tradewinds Market: Dealt heavily with customer satisfaction, both on a business-to-consumer basis and on a business-to-business level.
Financial and Budget Analysis
•Conducted comprehensive financial analysis of several staffing branches, researched the abnormal variances, analyzed the operations that may cause serious impact to the financial results
•Reviewed and analyzed the detailed budget of each branch.
•Monitored sales activities of branches, created and analyzed financial/sales summaries and reports
•Perform annual budget analysis. Analyzed cost-centers and departments, and forecasted annual expenditures.
Recruitment - Heavy
•Recruited for professional, technical, clerical/administrative, Medical and light industrial positions.
•Recruited for temporary, temp-to-hire, direct hire and on-site positions.
•Proven experience with all recruitment strategies, such as the media, newspapers, periodicals, Internet, resume mining, job fairs, school job boards and various social service agencies.
Corporate H.R. / Recruitment
•Most recently, at Driscoll Strawberry Associates, my position for this organization was to provide an Human Resource presence and be the Regional HR Recruiter providing full-cycle services for a $1.6 billion private multi-national fresh berry company. Traveled within California to various facilities and offices to interview, facilitate panel interviews, and drive the selection and offer process. Developed employee interview guides focused on Company values assessment and the Lominger Behavioral Competencies; counseled employees and managers on the interview and selection process. Negotiated offers, assisting in on-boarding new hires. Member of the Talent Acquisition team of ten H.R. professionals/ Recruiters; attended weekly staff meetings; used Social Media recruiting tools; maintained data for assigned requisitions in Mploy web-based database.
Strategic Cost Mgt.
•Improved pricing strategy by acknowledging economic and market situations.
Project Management
•Managed multiple staffing projects and ensuring Cost Reduction, Quality Assurance (TQM), Risk Anticipation, and Scope Management.
Business Development
•Inside/Outside sales involving cold calling and potential client visitations.
•Client retention - Calling and visiting established clients.
•Created presentation materials for current/potential clients.
•Prepare referral information in regards to our services from current and former business partners.
IT Skills
•PC, Windows 97/XP, Microsoft Office (Word, Excel, Power Point)
Leadership Skills
•As a branch manager of a large staffing organization, lead the staff through heavy recruiting, hiring, staffing, sales and marketing.
•Conduct interviews with candidates in various capacities: professional, licensed and certified, clerical/secretarial/administrative, direct hire, on-site, skilled laborers, and light industrial.
•Close contact with business-to-business decision makers
•Conflict resolution.
•Managed many projects within the various industries that I have worked.
•Bilingual (English/Spanish)
On-site Management
•I handled the full operations and H.R. duties as they related to the on-site management of the Decker’s Outdoor Corporation during the second shift. Duties included, but were not limited to handling recruitment for both the first and second shifts; One-on-one correspondence with all of the Managers, Supervisors and Lead Personnel; dealt with all Workers’ Comp. issues and their file management; Coordinated events and assisted in their implantation; Time-clock maintenance and follow up on payroll; Dealt with counseling of temporary personnel, and in some cases termination. Remained aware of all safety issues and situations.
Professional Designation and Membership
•HRM (Honors Level - Human Resource Management Certification - California State University Northridge)
•PIHRA (Professionals in Human Resources Association. I am a current member and a former six year member; two year “former” Board member. Held title of District Membership Leader)
General Spanish/English knowledge
REFERENCES AVAILABLE ON REQUEST
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