Property management

BRIAN S ANDREWS

** **. ****** ******, ******** Hill, GA 31324

912-***-**** | Email: *************@*******.***

Summary

Experienced, motivated, team player seeking a challenging and rewarding position that enables use of strong customer service, managerial, and team-building skills.

Experience

7/09 - Current Property Manager Moppen-Stapen Manageent, Savannah GA

Began as Property Manager for Hoover Creek Plantation Condo Association until contract ended. Now managing approx 200 privately owned residential rental properties for owners contracted with the firm. Duties include marketing/leasing the properties, Accounts Payable, Accounts Receivable, Scheduling maintenance (from tenant call in to issue resolution, including coordinating with contractors and property owners to accept proposals and secure funds to repairs), collecting late rents (from posting doors to securing and following up Dispossessory Warrants and Writs of Evictions through physical evictions). Providing customer service to tenants, potential tenants, as well as owners.

4/09 – Current Crew Leader Assistant – Department of Commerce, U.S Census Savannah, GA

Assisting the Quality Control Crew Leader manage a team of 30 in all aspects of training

and daily operations with a goal exceeding deadlines and production quotas as they enumerate addresses

throughout the Savannah district.

1/08 – 03/09 Classic Automotive Restoration – Self Employed Richmond Hill, GA

Independently restored classic automobiles from condition of poor to excellent. Managed budget and project plan to ensure that time, materials, and labor would result in profit. Researched parts suppliers and worked with suppliers to get the lowest cost bid.

3/06 – 1/08 Assistant Community Manager – GMH Military Housing, HAAF Savannah, GA

Assisted in directing a leasing staff of ten in a privatized military housing operation consisting of 612 units. Assisted in Customer/Resident issues and resolutions. Coordinated customer, staff, and outside vendors to deliver quality, market ready units to families in a timely and professional manner and within budget. Enforced community policies, as outlined in the GMH Resident Guide, via issuing discrepancy notices, written correspondence, telephone communication, and face to face exchanges. Compiled biweekly payroll, petty cash invoicing, tracking and logging of employee overtime, weekly accounts payable/receivable (including delinquent rents), and weekly occupancy reporting to company management and to Army housing oversight staff. Orchestrated evictions. Compiled area market analysis. Assisted corporate management and outside consultants in a successful anti-unionization campaign. Planned and coordinated GMH marketing/retention events. Provided GMH representation to Army community events such as Family Readiness Groups (FRG) and Residential Community Initiative (RCI) meetings, deployment briefings, Town Hall meetings, Garrison Command meetings, Army Community Services (ACS) activities. Acted as company public relations representative to the Army Public Affairs office which included speaking and marketing to audiences up to 1000 individuals per event, providing information and created documentation for events. Provided assistance and direction to leasing and maintenance staff that insured the day to day operations are completed efficiently, on budget, and with the highest level of customer service. Managing and coordinating the staff including interviewing, hiring, training, disciplining, managing shift schedules, task assignments, and assisted in customer service issues.

8/05-3/06 Resident Specialist – GMH Military Housing, Ft Stewart/HAAF Savannah, GA

Gave prospective residents tours of homes and property. Managed housing waitlists and assignments of all homes. Completed housing offer letters, wrote leases, and processed application documentation on a daily basis. Processed rent payments using credit card machine and military allotments. Completed all move in appointments. Performed final move out inspections, assessed property damage and collected damage fees. Provided customer service to military families beginning at the application process, insured comfort and satisfaction in their new home during the move in experience, and extended through customer moved-out. Performed quality control to ensure market ready units prior to move in. Planned and implemented marketing and retention events.

11/01- 8/02 Teaching Assistant - The Gengras Center, West Hartford, CT

Assisted the classroom teacher and vocational training staff with individual and group lessons for severely and often multiply handicapped students as both a one-to-one aid to an individual student and as a leader in large student groups.

8/99- 9/01 Vocational Instructor - Easter Seals Greater Hartford. Windsor, CT

Managed a department of vocational training for up to 25 handicapped clients (teen to adult ages). Trained clients on job tasks. Worked with clients to problem solve their physical and mental limitations that interfered with their ability to perform work. Conducted and documented vocational evaluations. Maintained records of attendance and task goals. Constructed reports on client progress and goals.

Skills

Proficient with Microsoft Products: Word, Excel, Outlook, MS Explorer. Familiar with Microsoft Operating Systems: Windows XP & Vista. Reporting via YARDI and MRI. Knowledge of office equipment including copier, facsimile, multi-line telephone systems, calculator, credit card processor, and security systems.

Education

8/05- 9/05 Grace Hill Multifamily Property Management Education, Online

Certification in the following: Mold Awareness – 9/5/05, Leasing for a Living – 8/30/05, Resident Retention – 9/5/05, Customer Service – 8/29/05, Fair Housing - 8/29/05, Internet Leasing – 8/29/05

9/02- 12/04 Central Connecticut State University, New Britain, CT

Course of Study: American History; Sociology Minor, 7 courses to completion of degree

8/92-8/95 Northeast State Technical Community College, Blountville, TN

Course of Study: General Education

Contact this candidate