JESSICA ROSS

***** ******* ******* ***.

Winter Garden Fl. 34787

OBJECTIVE

To obtain a position where I can effectively use and advance my

skills, knowledge and experience to benefit the company as well as

myself.

EXPERIENCE

2005 – Present Adams Homes of Orlando Orlando, Fl.

Loan / Closing Coordinator

Customer service, translator, interpreter, process and distribute contracts, confirm with preferred lender the customer type of loan, revise goof faith estimate, that is collect supportive documentation to sustain a positive decisions on the loan applications consistent with internal and insurer policies. Verify accuracy of supporting employment, down payment, appraisal and financial documentation. Review documentation for compliance with regulatory guidelines.

Collect Earnest Money Deposits. Update Home Owner Association dues.

Collect construction documents such as the certificate of occupancy, final survey, soil treatment, warranty, Final Home Inspection. Follow up on Appraisals.

Collect documents for the construction package, the lenders/ builder’s package and the closing package.

Render approval/ decline decision on the HUD, make sure that title is request on time, revised closing documents, and notarized any document needed. Schedule closing with customers.

2001 – 2005 Help Now of Osceola Kissimmee, Fl.

Advocate / Hot Line Counselor

Clerical, customer service, handle crisis line with police department & screen hot line.

Adult & children’s intake, in charge of providing the Victims Awareness Program class at the Court House, work with the State Attorney Office any evidence of violence taken while screening hot line calls, while doing the intake paperwork or during sessions with any family members at shelter. Translator and interpreter for clients and any documents needed.

Assist in Children counseling, Children groups and activities, adult group counseling. In Charge of After School Program.

Assist during Parent/ Children interaction sessions, program-planning coordinator.

In charge of coordinate: The self-defense classes with clients and Kissimmee Police Department. The Neighborhood Watch with the Community. Safety Program for In-House Children, Collecting items needed for Back to School, Prevent Teens for Date Rape.

Family Support Worker in charge of: Violence Preventing Classes, home visit program, Parent/ Child interaction, Child Abuse & Neglect Prevention.

Still assist Domestic Violence Shelter as a volunteer.

1998 – 2001 Knightsbridge Vacation Homes Kissimmee, Fl.

Manager

Managed resident’s problems.

Assisting vendors and clerical paperwork.

Handle: translations, collections, evictions, close out, leasing, billing and final inspections, A.S.A.P; In Charge of the Child Care Center Program,

Renting Vacation Homes, setting appointments, payroll, office administrator, Human Resources, Collections, Marketing and advertising.

Inventory, translator, Handle Credit Reports,

EDUCATION & SKILLS

Saint Marcus Catholic University: Associates Degree: Sociology

UDRT: Marketing Associates/ Computer

DCF: Healthy Families of Osceola: Focus on the Future, Family Planning.

Help Now Of Osceola: Welfare Transition, Domestic Violence.

K.P.D: Self Defense, C.I.D.

Bilingual: English/ Spanish, computer literate, excellent customer service, multi task, translator and interpreter, perfect organization skills.

CELL: 407-***-**** E-MAIL: l5n6rd@r.postjobfree.com