Customer Service Manager
Resume:
Camille Shell
Ft. Myers, Florida 33919
Phone: 239-***-****
*********@*******.***
OBJECTIVE
To obtain a position as an office Secretary/Customer Care Representative, where my computer knowledge, organizational abilities and customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name.
CAREER SUMMARY
Excellent administrative and organizational skills with wide experience in coordinating with customers
to resolve their problems. Work under pressure and complete high level workloads within strict deadlines.
WORK HISTORY
Publix Super Markets
Summerlin Crossings
15880 Summerlin Road
Fort Myers, FL 33919
Pharmacy Technician
Duties: Assistant to Pharmacist, including customer service, insurance verification, prescription verification/accuracy.
Easter Seals Florida
1650 Medical Lane,
Fort Myers, FL 33907
Administrative Assistant III and Main Receptionist/Intake Coordinator, Assistant to Director of Clinical Services, and Gulf Coast Regional Executive Director.
Duties: Reception, filing, authorizations, secretarial duties, assistance in scheduling, intake
coordinator, discharges, overall office security, and assistance on all levels.
Elite Speech Therapy
6150 Diamond Center Court, #203
Ft. Myers, FL 33912
Office Manager/Receptionist
Duties: Scheduling patients, billing, client interaction, office supplies, coordinating
therapists, phone calls, filing, all duties associated with overall office security.
Todd W. Johnson, D.C., (DBA) Warner/Westland Chiropractic Care
8931 Conference Drive, Suite #3,
Ft. Myers, Florida
Office Manager/Receptionist
Duties: Scheduling patients, filing insurance claims, monthly office/patient billing,
answering incoming calls, ordering office supplies, supplements, office maintenance/cleaning,
coordinating patients with massage therapist, gathering patient information, record keeping.
Independent Home Health Services
Morton Plant Mease Hospitals,
Clearwater, Florida
Receptionist/Administrative Assistance
Duties: High profile, front line position responsible for all incoming calls, deliveries, visitors, interaction
with all departments and nursing supervisors to coordinate schedules for doctors, nurses,
patients, and vendors; interacted heavily with agency director and office manager to organize
daily functions.
EARLIER WORK HISTORY
- Solid Banking Background
- Secretary/Constituent Case Worker to United States Senator Charles H. Percy, Republican
(Illinois)
- American Airlines Flight Attendant, Chicago, Illinois (O’Hare based)
REFERENCES
- Available upon request
Contact this candidate