CELIA BURNS
***a Vandiver Hall UGA, Athens, GA **605 210-***-**** (C) *****.*****@*****.***
PROFILE
Energetic and outgoing college student with a passion for delivering outstanding customer service. I have an exemplary work ethic and have been praised by my previous supervisors for my ability to deliver results. I am looking for a part time Customer Service position in the Healthcare Services field that is both challenging and rewarding while still allowing me to continue as a full time college student.
WORK HISTORY
HEB, San Antonio TX (07/09 – 01/10)
[H-E-B is one of the largest, independently owned food retailers in the nation with hundreds of stores throughout Texas and Mexico and more than 75,000 Partners (employees).]
Showtime Member
Responsible for promoting various products for different corporations with an emphasis on selling to the busy grocery shoppers in an upscale area of San Antonio. 100% Customer oriented job, focusing on recipes and products that would be appealing and helpful for people short on time and money.
§ Was number one salesperson in the region for Chicken Salad sales
§ Grossed over 400 dollars in specialty oil sales
§ Designated “Holiday Meat Specialist” and “Christmas Cookie Consultant”
Bath and Body Works, San Antonio TX (06/09 – 10/09)
Sales and customer service representative working in signature scents, after hours stock worker and set-up designer.
Six Flags: Fiesta Texas, San Antonio TX (06/08 – 03/09)
Games Engineer
In charge of instructing both children and adults on how to play the games, managing the influx of money that came from playing the games, and inventory of all prizes and game equipment. My efficacy in dealing with large groups of people kept my game station running smoothly and orderly.
Baskin Robbins, San Antonio TX (08/07 – 2/08)
[Ranked #1 Franchise for Ice Cream and Frozen Deserts, Ranked #15 Overall out of 500 by Franchise Magazine.]
Shift Leader & Cashier
Responsible for delivering outstanding customer service, satisfying new and repeat customers Ice Cream needs, taking inventory and cake orders, along with daily housekeeping tasks and money handling using a cash register. My attention to detail and dependability quickly resulted in being given the increased responsibility of opening and closing the store.
COMPUTER SKILLS: All MS Office programs
EDUCATION
Collins Hill High School – Varsity Volleyball
Clark High School – Top 10% of Graduating Class
Sophomore, University of Georgia – 3.4GPA