Customer Service Account Executive
Resume:
Sean Peterson
Boulder, CO *****
Home: 303-***-****
l4gyto@r.postjobfree.com
OBJECTIVE: To obtain job growth and knowledge to further assist my employer.
EXPERIENCE:
ECR Customer Advocate (Office of the CEO and President)
Urban Lending Solutions-contracted with Bank of America
Broomfield, Colorado
11/2011-Present
Represent the President’s office to resolve the highest escalated level of concerns involving foreclosures, loan modifications, and mortgage related concerns.
Coordinate with lines of business nationwide to determine resolutions for any loan servicing issues.
Demonstrate superior customer service to our borrowers
Owner
Silver Lining Assistance for the Aging
Boulder, Colorado/Milwaukee, Wisconsin
02/2009-11/2011
Responsible for running the daily operations of the company.
Assist clients with non-medical home services to promote independence.
Schedule and coordinate referral services for ADA remodels, housekeeping, and social services.
Co-Teacher
Gan Ami Preschool & Daycare
Whitefish Bay, Wisconsin
1/2007 –6/2008
Worked as a member of a team for 18 to 24 month children to provide an appropriate educational program.
Assisted with the recording of children’s records and other activities.
Coordinated activities for groups of children throughout the day.
Supervised outside play for all age ranges at the center.
Provided a safe and comfortable environment for children and the families.
Nanny
Mr. Anthony Kuney
Madison, Wisconsin
5/2004 - 11/2006
Worked as a Nanny, providing full time care for one child starting at 3 months of age.
Responsible for all aspects of daily routines including feeding, dressing, and bathing for the child.
Responsible for basic housekeeping duties and providing meals.
Junior Underwriter
Post-Closing Collateral Review Clerk
Mortgage Insurance Clerk
Guaranty Bank
Milwaukee, Wisconsin
2/2002 - 4/2004
Verified stipulations and conditions for home equity loans.
Coordinated communication with our lender branches Nationwide.
Obtained missing documents including recorded mortgages/security deeds.
Account Executive
Milwaukee Menus
Milwaukee, Wisconsin
1/2000 - 2/2002
Participated in redesigning the company’s layout
Handled sales calls and customer service needs
Worked on accounts payable and receivable
EDUCATION:
9/1998 - 5/2001
Milwaukee Area Technical College
Wisconsin, Milwaukee
Associate Degree-Culinary Arts
Vice-President of the American Culinary Federation for MATC chapter
VOLUNTEER WORK:
Driver
Meals on Wheels
Boulder, Colorado
Companion and Brain Fitness Instructor
Golden West Retirement Community
Boulder, Colorado
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