Gilda J. Dozier
**** **** ***** **. **, Marietta, GA 30064
Home 678-***-**** / Cell phone/VM# 404-***-****
*********@*****.***
PROFESSIONAL SUMMARY
Medical Administrative Assistant with twenty three years of medical office and administrative experience. Detail-oriented, self-starter able to provide quality work in fast-paced environment. Outgoing with and upbeat personality. Goal-mined leader with excellent communication, great organizational and customer service skills. A responsible dedicated individual, willing to do more than require. Ability to work with minimal or no supervision. Motivated by change, growth and opportunity.
EDUCATION
Rippowam High School Stamford, CT – 1981 / General Studies
Georgia Medical Institute (GMI) - Marietta, GA GPA: 3.0 – 2005 Certified Medical Administrative Assistant /Billing & Coding Specialist / Office Finance / Patient Processing and Assisting / Medical Insurance / Insurance Plans and Collections / Office Procedures / Patient Care and Computerized Practice Management / Dental Administrative Procedures, Accredited Medical School
QUALIFICATIONS FOR MEDICAL ADMINISTRATION ASSISTANT
Medical Administrative Assistant:
I am often required to perform various administrative tasks. I have comprehensive training in the front office. Answer telephones, greet patients, update and file patient medical records, schedule appointments, arrange for hospital admission and laboratory services, contact major health insurance companies. I am also the information center for the office, providing information to callers, organizing and maintaining paper and electronic files, managing projects, analyzing spreadsheets, and producing correspondence. Also handle travel arrangements and contact clients. Handling medical billing and coding, (HMO, PPO, POS and commercial accounts) able to interpret EOB's from different CMO’s which insures the continuation of the business. Through the proper training and filing of paper so that the physician or practitioner may receive payment for the services they have rendered. Working the Monthly AR reports.
General Medical Office:
Medical Billing Specialist - Experience with large commercial insurance carriers. Working on Database System receive training on the company specific software. Front desk professional, medical record management, appointments and tests scheduling. Patient education with in call center based environment. Maintained front and back office inventory, Medical Records, and Pharmacy calls. Medical Billing, filing claims, Insurance follow up, medical codes corrections. Insurance verifications.
COMPUTER SKILLS
MS. Office Tools, Windows Operating Systems, Ami Pro, Lotus 123, WordPerfect, 7/8 Corel Q&A v4.0 Light Dictaphone CPT, ICD-9 Coding, 10 Key, Switchboard Operator, Medical Manager, Database, Medical terminology, PowerPoint, Excel, Word, CPT-4 & ICD-9-CM, Coding, Internet/Email, Typing: 55 wpm. Main Database System / Data Entry. Daily Census Reports, Monthly Aging Reports.
RELATED CAREER POSITIONS
S & S Consulting Inc., Powder Springs, GA - Administrative Assistant / Loan Processor (2005 – 2008)
Nova OB/GYN P.C., College Park, GA – Medical Administrative Assistant / Billing Clerk (2007)
Auto Trader Publishing, Marietta, GA – Accounting Clerk (2001 – 2006)
S & S Consulting Inc., Powder Springs, GA - Loan Processor (2005 – 2006)
Kennestone Hospital, Marietta – Instrument Tech (2001 – 2004)
Interlink Control, Marietta, GA – Salesperson /Security Systems (2000 – 2001)
Electrolux, Marietta, GA - Salesperson/ Vacuum / Shampoo Cleaners (2000 – 2000)